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Contact Us

Mailing address
Glaser & Associates, Inc.
Executive Offices
1740 Craigmont
Eugene, Oregon 97405

Email
info@theglasers.com

Call us
Phone: 541-343-7575
Tollfree: 800-980-0321

Fax
541-343-1706


 
     
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  About Glaser and Associates      
 

Glaser and Associates are changing the way people and organizations handle conflict resolution and build trust, enabling them to transform interpersonal relationships and develop high-performance teams.

The Glasers provide essential interpersonal communication and consulting services to businesses and governments worldwide. Their hands-on approach transforms organizational culture as it promotes long-term change with immediate and sustainable results.

Backed by over 35 years of published field research, the Glaser’s practical and powerful communication tools are delivered in a personal and entertaining way. Their work is described as enormously valuable, keenly pragmatic, and thoroughly entertaining.

Drs. Peter A. Glaser and Susan R. Glaser received their PhDs in Communication from the Pennsylvania State University. Authors of the internationally acclaimed book, "Be Quiet, Be Heard: The Paradox of Persuasion", they have been married business partners and co-presenters for 35 years.  Drs. Glaser have published three books and more than 40 research articles. Their research on transforming organizational culture has received the International Association of Business Communication Research Foundation Award for bridging communication theory and practice. Feature stories have been written about them in Business Week, Nation’s Business, Working Woman, Success Magazine, and the Washington Post.

The Glasers joined the faculty of the University of Oregon in 1975.  Active consultants since 1970, their work has taken them around the world working with leaders from Fortune 500 companies such as Microsoft, Hitachi, Hewlett Packard, Weyerhaeuser, Tektronix, Hyundai, and Sony Corporation. They spend February in New Zealand working with leaders from both the private and public sectors. They have worked with federal, state, and local government leaders, from New York to Scotland and the U.K. Their ongoing work with the United States Senate includes assisting a bipartisan group of Chiefs of Staff to reach beyond the political divide and create consensus.

 
 

Layla Yarr

     
  layla yarr   When clients call Glaser & Associates, the first person they speak to is Layla Yarr. She is the Glaser’s business manager and has known Peter and Susan for nearly two decades. She makes the infrastructure of Glaser &
Associates a blend of effortless efficiency, and handles every detail with joy and precision, from your first contact to final follow-up.
 
 

 

Awards and Honors

   
 
  • 2004-2005 Who’s Who in Executives and Professionals
  • 2001-2002 Who’s Who in America
  • 1998 International Association of Business Communication Research Award
  • 1991-1998 Editorial Review Board for Academic Research Journals:
    • Management Communication Quarterly
    • Journal of Applied Communication Research
    • Communication Educator
    • Applied Communication Publication Program
 
  • 1993-1994 Who's Who of the Year
  • 1993-1994 University of Oregon – Master of Industrial Relations Outstanding Faculty Award
  • 1993-1994 Who's Who in American Education
  • 1992-1993 Who's Who in the West
  • 1992-1993 International Woman of the Year
  • 1989 Top Three Papers –International Communication Association; Applied Communication Division
  • 1981 University of Oregon – Ersted Award for Distinguished Teaching
  • 1978 Who's Who in American Women
 
 

 

Top Rated Conference Speakers

     
 
  • Hewlett Packard Leadership Conference
  • Best Western International
  • Westin Hotels and Resorts
  • Tektronix
  • Young Presidents Organization
  • World Presidents Organization
  • Washington Mutual Non Profit Housing Director’s Retreat
  • Society of Local Government Managers – New Zealand
  • Human Resource Institute of New Zealand
  • Northwest Human Resource Management Association
  • American Nursery and Landscape Association
  • International Institute of Research
  • Aveda Salons
  • Institute for Certified Financial Planners
  • National Association of Personal Financial Advisors
  • M Financial Group
  • Next Generation Business Conference
  • National Association of Electrical Distributors
  • Ford Family Foundation
  • Jr. League or Oregon
  • Canadian Forest Products Annual Safety Conference
  • Weyerhaeuser Annual Safety Symposium
  • National Association of Counties
  • Oregon Community College Association
  • Oregon Society of Public Accounting
  • Federal Court Clerks Association
  • Public Risk Management Association
  • United States Forest Service
  • Alaska Municipal League
  • National Association of Housing Redevelopment Officials
  • International City/County Manager’s Association
  • Rural Development Initiative
  • California Society of Municipal Finance Officers
  • Josephine County Leadership Conference
  • Pacific Program for State & Local Government
  • Southwest City/County Leadership Program, University of Arizona
  • Washington Municipal Clerks Association
  • Confederation of School Administrators
  • Oregon Association of Conservation Districts
  • Washington Association of Maintenance & Operation Administrators
  • Oregon Municipal Recorders Association
 
  • League of Washington Cities
  • Oregon Association of School Executives
  • Alaska Association of Municipal Clerks
  • Idaho Sixth and Seventh Judicial Districts’ Judges Conference
  • American Public Works Association
  • NW Public Power Association Accounting and Finance Conference
  • Alaska Governor’s Safety and Health Conference
  • County and District Clerks Association of Texas Annual Conference
  • Federal Court Clerks Association
  • National Conference of State Court Administrators
  • Pacific Northwest Library Association
  • National Association for Court Management
  • National Association of Counties
  • Nova Southeastern University Institute for Family Business
  • Fogelman College of Business Family Business Forum
  • University of Texas
  • Oklahoma State University Family Business Forum
  • Texas A & M University Family Business Forum
  • Stockton Institute for Family Business Family Business Forum
  • Goshen College Family Business Forum
  • University of Massachusetts Family Business Forum
  • University of Connecticut Family Business Forum
  • Tulane University International Family Business Program Association Family Business Forum
  • Rothman Institute of Entrepreneurial Studies Family Business Forum
  • Baylor University
  • Federation Dentaire International
  • American Dental Association: (Joint Dental Congress)
  • American Academy of Dental Practice Administrators
  • Greater New York Dental Meeting
  • American Assoc. of Dental Group Practice
  • California Dental Association
  • Dallas Dental Association
  • Detroit Dental Association
  • Washington Dental Association
  • British Columbia Dental Meeting
  • Ontario Dental Association
  • Oregon State Society of Orthodontists
  • Cleveland Orthodontic Society
  • British Columbia Dental Meeting
  • Oregon Heath Sciences University Dental Practice Management Symposium
 
 

 

   
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