Be Quiet, Be Heard

The Paradox of Persuasion is meant to teach people who already have their own ways of communicating. It illustrates concrete, tangible skills within many different contexts, for anyone who wishes to do a better job of understanding, motivating, and collaborating. Click for More.

Annual Leadership Conference

Today's leaders in business and government find their organizations in a state of continuous change. Managers who thrive will have the extraordinary skills it takes to transform conflict into cooperation.
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Thriving on Conflict

Thriving on Conflict offers an approach for effective conflict resolution - managing it constructively. Instead of dreading conflict situations, you will come to recognize each new episode as an opportunity for major breakthroughs personally and professionally. Click for More.

Instruments For Success:
A Book For Dentists and Their Staffs

Dentists invest more in practice management than any other professional group we know. This commitment to practice development is enviable and understandable. Click for More.