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"Not a day goes by that I don't make use of what I learned..." Gene Mills, General Manager, Platt Electric |
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Testimonials Glaser and Associates has a long history of helping people. Read what people are saying about the Glasers. |
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“Susan and Peter have the ability to maintain the energy and interest levels of a group for the entire time of the course. Their teaching methodology developed through years of research and experience enables deep learning.” |
Robyn Brown |
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“There are moments in our lives that we will recall with gratitude often, but seldom thank the people responsible. The 3-day training for Multnomah County Developmental Disabilities Management Team was one of those moments. I cannot thank you enough. We have all benefited from your powerful tour of what is really possible if we are willing to try. Thank you for the might and weight your tools bring. It is an investment in the successful future of our team, and the important work we do for the most vulnerable citizens among us.” |
Patrice Botsford Division Manager Multnomah County Development Disabilities |
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“Your local and international legend of excellence continues. This was the best and most applicable session offered this year.” |
Lucy Gardner |
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“You guys were wonderful! Your ability to keep over 100 people totally engaged for the entire program was remarkable. Not only was the content valuable, but your enthusiasm and upbeat spirit were truly inspiring. Everyone walked away at least 2 feet off the ground.” |
Jock Edwards |
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“Thanks so much for coming to Microsoft. Everyone was so impressed with your work and it has made a noticeable difference in the way people approach other teams, especially the most challenging ones.” |
Ali Heron |
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“Thanks so much for a truly enlightening day. Your workshop at Whitman College provided us with thoughts and action plans that our community and world really needs! And what’s more, we had fun learning and interacting. You made a difference in our lives and in turn, we’ll do the same for others.” |
Lee Coleman |
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“Without a doubt, this was the best three days of my time. The course content is so practical that no future presentations should ever be undertaken without utilizing the skills learned in this course.” |
Maree Clark |
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“Your work and expertise are truly needed today and your passion for your work is evident in all that you do.” |
Tom Russell |
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“I’ve never seen a senate session get so much done – so quickly and on schedule.” |
William Carpenter |
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| “My CEO was so impressed with your book that he authorized the purchase of enough copies for the entire leadership group.” |
Rob Elliott |
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| “No presentation is as powerful and informative at that of the Glasers. The chemistry between the two is only one ingredient that makes this team so special. The tools and concepts are demonstrated very clearly through effective dramatizing and are practiced by the participants during the session. Even the most seasoned trainer, communicator or facilitator will find great value in attending their course.” | Gary Jones |
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“Just a few weeks after completing your course, an opportunity arose and within one month I had received a promotion! I now work in a position that is in keeping with my professional background and has much less stress. I have again achieved balance in my life... work and family.” |
Lisa Nell |
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| ”At this point in my life and career, I don’t sign up unless I’m reasonably certain I can get something from the program that will make me a better leader, a better Chief and a better person. I got all that from you two. Thanks.” | Chief Robin James |
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| “We recently visited Canyon Ranch and while there were privileged to attend three different presentations by Peter and Susan Glaser. Their presentation on all three occasions was an 11 out of 10. We found it to be interesting, excellent take home value, good fun and also entertaining while being a fine learning experience for all members of the audience irrespective of age or gender.” | Clifford Gundle |
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| “I enjoyed your course immensely and have been able to implement several changes in my work and home communication that I just wanted you to know that your course was probably the most influential I have been on for several years!” | Leana Reid |
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| “I was initially skeptical—I had been through several similar training programs before and didn't believe that another seminar would really help. Then, throughout the year, our team would use the models of clear communication to tackle an issue. We now have practice using the Glaser model to take with us to new team environments." | Judith Kalitzki, Ph.D. Director of Professional Development, from MBA student, University of Washington Business School |
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| "The Glasers are exceptional. Their program at Hewlett Packard's Leadership Symposium provided participants with a keenly pragmatic, skill-based communication model that is right on target in our diverse and dynamic work environment." | Janet Flaherty |
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| "By employing their approach, the Glasers were able to revitalize safety in our plants throughout the United States. They present a sound philosophy with a proven success that was effective at all levels, from line employees to top management. With their assistance, workers' compensation was reduced by 25% and lost-time accidents by 30%. We continue to use their tools and it has helped to stabilize our improvement." | Ed Edgan |
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| "Peter and Susan's work with the City of Mercer Island has reflected a commitment to understanding our needs, applying their best skills to the issues at hand, and leaving us with a work product that has made us a better organization." | Paul Lanspery |
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| "Not a day goes by that I don't make use of what I learned. The incredible growth of my company put my leadership skills to the test. I was eager to see if my learning would last when I got back. It has been nothing short of a life change." | Gene Mills |
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| "Susan and Peter Glaser are two of the finest trainers I have ever seen. Their style is entertaining and enjoyable. They deal with subjects that are fundamental to all of us being more productive managers and employees, as well as better human beings!" | Isaac Dixon |
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| "This seminar was an exceptional learning experience. The Glasers are masters of creating a balance between theory and practice in a supportive environment, where all participants learn, practice, and grow." | John Schoen |
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| "Our seminar was the most profitable ever. We received the best critiques ever. The Glasers are due a significant portion of the credit for these results. They were outstanding!" | Paul D. Zuelke |
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| “Glaser & Associates helped us to initiate a new phase of employee-management cooperation. Under their guidance, all levels of management came together and interacted. The result was that safety teams were established, and are still active.” | Steve Ratner |
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| “The Glasers focus on skills which are absolutely essential for a successful organizational environment and they do it in a fun, understandable, and motivating way.” | Bill Nevell |
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| “Once again, the Glasers have delivered practical, concrete, effective, realistic tools that anyone can master. Entertaining and fun, but most important…it works!” | Priscilla Gould |
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| “EO New Zealand held an event with the Glasers in 2008 on the topic of communication in conflict. The Glasers exceeded all expectations. Their content was interesting, well researched and pitched at just the right level for the audience of entrepreneurs, and their delivery of the content was polished, entertaining and very professional. I highly recommend the Glasers as fantastic speakers for EO audiences.” | Simon Rowell |
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| “I wanted to thank you for your exceptional presentation and express to you how much you have touched my life. You both approached communication in such simple terms, with sincerity and emotion. That is powerful and life changing. Sincerely, humbly, thankful and forever grateful to your lessons ….” | Kerrie Sanders |
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| "I recommend the Glasers to any managers and professionals who realize that by improving their communication, they will enrich the culture of their organization and have an overall impact on performance.” | Tom Aitchison |
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| “One of our account executives was vying for a position that required a visit to Corporate with a presentation as part of her final interview. Using the Glaser method for persuasive presentations, our account exec got rave reviews and a job offer. The best part was that she did such a fabulous job that Corporate wants to have her as a coach to other colleagues as they prepare their own presentations. Using the Glaser techniques, she absolutely stood out in the crown. With one presentation she doubled her salary and stepped up her career path.” | Sheila Strand Executive Director, Evercare Oregon |
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