Writing in the Harvard Business Review, Dorie Clark, strategy consultant and Adjunct Professor at Duke University’s Fuqua School of Business, advises acknowledging your own role in the tension, mentally pressing a “reset” button, and changing the relationship dynamic by avoiding past patterns.
We completely agree. We have long said that while we cannot change another other person, we can always change the way we react to that person. The first step is taking accountability for your part in the tension. Be observant as to how your reactions could be making a tense situation worse. Understand yourself and you will gain insight into the dynamic. Change your behavior and change the dynamic. You may not gain a BFF, but you can gain respect and cooperation
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