Meet Your Presentors: The Glasers
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As married business partners, we have spent our professional, academic, and consulting lives researching and teaching best practices for a wide range of communication challenges that organizations and individuals face.
Communication has been our lifetime's work and we’re delighted to share it with you. Remember: Trust is not a prerequisite for communication. It is a byproduct of communication. We're happy you're here. Thanks for sharing our passion, Drs. Susan and Peter Glaser Download our biography |
About Glaser & Associates

Drs. Peter A. Glaser and Susan R. Glaser provide essential interpersonal communication and leadership development consulting services to organizations. Their skill-based models strengthen relationships, build trust, solve problems, resolve conflict, and transform organizational cultures, with immediate and sustainable results. Evidence-based by 4 decades of published research, the powerful Glaser communication tools are delivered in a personal and entertaining way. Their work is described as enormously valuable, keenly pragmatic, and thoroughly engaging.
Drs. Peter and Susan Glaser received their Ph.D.s in Communication from the Pennsylvania State University. Authors of the internationally acclaimed book, "Be Quiet, Be Heard: The Paradox of Persuasion," they have been married business partners and co-presenters for 40 years. Drs. Glaser have published three books and more than 40 research articles. Their research on transforming organizational culture has received the International Association of Business Communication Research Foundation Award for bridging communication theory and practice. Feature stories have been written about them in Psychology Today, Fast Company, Business Week, Newsday, Nation’s Business, Working Woman, Success Magazine, and the Washington Post.
The Glasers have served as members of the University of Oregon faculty as well as global consultants working with leaders from Fortune 500 companies such as Microsoft, Hewlett Packard, FaceBook, Tektronix, Hyundai, and Sony Corporation. They have worked with leaders and companies throughout the UK, Canada, India, Sri Lanka, Singapore, Malaysia, Indonesia, Philippines, Thailand, Hong Kong, Australia, and New Zealand. They also have worked with federal, state, and local government leaders - including their ongoing work with the US Congress.
Drs. Peter and Susan Glaser received their Ph.D.s in Communication from the Pennsylvania State University. Authors of the internationally acclaimed book, "Be Quiet, Be Heard: The Paradox of Persuasion," they have been married business partners and co-presenters for 40 years. Drs. Glaser have published three books and more than 40 research articles. Their research on transforming organizational culture has received the International Association of Business Communication Research Foundation Award for bridging communication theory and practice. Feature stories have been written about them in Psychology Today, Fast Company, Business Week, Newsday, Nation’s Business, Working Woman, Success Magazine, and the Washington Post.
The Glasers have served as members of the University of Oregon faculty as well as global consultants working with leaders from Fortune 500 companies such as Microsoft, Hewlett Packard, FaceBook, Tektronix, Hyundai, and Sony Corporation. They have worked with leaders and companies throughout the UK, Canada, India, Sri Lanka, Singapore, Malaysia, Indonesia, Philippines, Thailand, Hong Kong, Australia, and New Zealand. They also have worked with federal, state, and local government leaders - including their ongoing work with the US Congress.
The Glasers Receive Outstanding Alumni Award
Awards and Honors
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Local Government Management Associations
International Conferences:
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Top Rated Conference Speakers
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