The Glasers
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    • BreakThrough Conflict
    • Hardwiring Teamwork
    • Persuasion & Influence
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    • All Learning Options
    • Hybrid Learning System
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    • Live Virtual
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  • Trainer Training
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  • About the Glasers
    • About the Glasers
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Meet  Your Presentors: The Glasers

As married business partners, we have spent our professional, academic, and consulting lives researching and teaching best practices for a wide range of communication challenges that organizations and individuals face.

Communication has been our lifetime's work and we’re delighted to share it with you. Remember: Trust is not a prerequisite for communication. It is a byproduct of communication.

We're happy you're here.

​Thanks for sharing our passion,

Drs. Susan and Peter Glaser

Download our biography

About Glaser & Associates

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Peter A. Glaser, Ph.D. and Susan R. Glaser, Ph.D. received their doctorates in Communication from the Pennsylvania State University. Their BreakThrough Communication series won the Gold Award for best hybrid learning of 2022 from the International E-Learning Association. Authors of the internationally acclaimed book, Be Quiet, Be Heard: The Paradox of Persuasion, they have been married business partners and co-presenters for their entire career. Drs. Glaser have published three books and more than 40 research articles. 

Their research on transforming organizational culture has received the International Association of Business Communication Research Foundation Award for bridging communication theory with practical application. They also received the Pennsylvania State University Outstanding Alumni Award. Feature stories have been written about their work in Business Week, Fast Company, Psychology Today, Newsday, Nation’s Business, National Business Review, Working Woman, Success Magazine, and the Washington Post. 

The Glasers have served as members of the University of Oregon faculty as well as global consultants working with leaders from Fortune 100 companies such as Microsoft, Hewlett Packard, Facebook, Tektronix, Hyundai, and Sony Corporation. They have worked with leaders and companies throughout the UK, Canada, India, Sri Lanka, Singapore, Malaysia, Indonesia, Philippines, Thailand, Hong Kong, Australia, and New Zealand. They also have worked with federal, state, and local government leaders - including their ongoing work with the US Congress. 


The Glasers Receive Outstanding Alumni Award


Awards and Honors
  • ​International E-Learning Association's Gold Award for Best Blended Learning Experience, 2022
  • 2017 Pennsylvania State University Outstanding Alumni Award (Video)
  • 2004-2005 Who’s Who in Executives and Professionals
  • 2001-2002 Who’s Who in America
  • International Association of Business Communication Research Award​
  • University of Oregon Ersted Award for Distinguished Teaching
  • University of Oregon Master of Industrial Relations Outstanding Faculty Award
  • Entrepreneurs Organization: Top ranked speakers at Toronto Global Conference
  • Editorial Review Board for Academic Research Journals:
    1. Management Communication Quarterly
    2. Journal of Applied Communication Research
    3. Communication Educator
    4. Applied Communication Publication Program​​​
  • ​1993-1994 Who's Who of the Year
  • 1993-1994 University of Oregon – Master of Industrial Relations Outstanding Faculty Award
  • 1993-1994 Who's Who in American Education
  • 1992-1993 Who's Who in the West
  • 1992-1993 International Woman of the Year 
  • 1989 Top Three Papers –International Communication Association; Applied Communication Division
  • 1981 University of Oregon – Ersted Award for Distinguished Teaching
  • 1978 Who's Who in American Women
  • 1993-1994 Who's Who of the Year ​​
Local Government Management Associations
International Conferences:
  • Society of Local Government Managers (SOLGM) - New Zealand
  • Ontario Municipal Administrators' Association (OMAA) - Canada
  • Human Resource Institute of New Zealand (HRINZ) - New Zealand
  • International City/County Management Association (ICMA) - United States
  • Society of Local Authority Chief Executives (SOLACE) - United Kingdom
  • Vancouver Island Local Government Manager's Association (VILGMA) - Canada
Regional Conferences:
  • Kentucky City/County Management Association (KCCMA)
  • Utah City Management Association (UCMA)
  • Iowa City/County Management Association (IaCMA)
  • Tennessee City Management Association (TCMA)
  • Florida City & County Management Association (FCCMA)
  • Georgia City-County Management Association (GCCMA)
  • Massachusetts Municipal Management Association (MMMA)
  • New Hampshire Municipal Management Association (NHMMA)
  • Municipal Management Association of Northern California (MMANC)
  • Oregon City/County Management Association (OCCMA)
  • Idaho City/County Management Association (ICCMA)
  • California Consortium of International City/County Management Association (Cal ICMA)
  • Alaska Municipal Management Association/Alaska Municipal League (AMMA/AML)
  • Texas Municipal League (TML)
Top Rated Conference Speakers
  • Hewlett Packard Leadership Conference
  • Best Western International
  • Westin Hotels and Resorts
  • Tektronix
  • Young Presidents Organization
  • World Presidents Organization
  • Washington Mutual Non Profit Housing Director’s Retreat
  • Society of Local Government Managers – New Zealand
  • Human Resource Institute of New Zealand
  • Northwest Human Resource Management Association
  • American Nursery and Landscape Association
  • International Institute of Research
  • Aveda Salons
  • Institute for Certified Financial Planners
  • National Association of Personal Financial Advisors
  • M Financial Group
  • Next Generation Business Conference
  • National Association of Electrical Distributors
  • Ford Family Foundation
  • Jr. League or Oregon
  • Canadian Forest Products Annual Safety Conference
  • Weyerhaeuser Annual Safety Symposium
  • National Association of Counties
  • Oregon Community College Association
  • Oregon Society of Public Accounting
  • Federal Court Clerks Association
  • Public Risk Management Association
  • United States Forest Service
  • Alaska Municipal League
  • National Association of Housing Redevelopment Officials
  • International City/County Manager’s Association
  • Rural Development Initiative
  • California Society of Municipal Finance Officers
  • Josephine County Leadership Conference
  • Pacific Program for State & Local Government
  • Southwest City/County Leadership Program, University of Arizona
  • Washington Municipal Clerks Association
  • Confederation of School Administrators
  • Oregon Association of Conservation Districts
  • Washington Association of Maintenance & Operation Administrators
  • Oregon Municipal Recorders Association
  • League of Washington Cities
  • Oregon Association of School Executives
  • Alaska Association of Municipal Clerks
  • Idaho Sixth and Seventh Judicial Districts’ Judges Conference
  • American Public Works Association
  • NW Public Power Association Accounting and Finance Conference
  • Alaska Governor’s Safety and Health Conference
  • County and District Clerks Association of Texas Annual Conference
  • Federal Court Clerks Association
  • National Conference of State Court Administrators
  • Pacific Northwest Library Association
  • National Association for Court Management
  • National Association of Counties
  • Nova Southeastern University Institute for Family Business
  • Fogelman College of Business Family Business Forum
  • University of Texas
  • Oklahoma State University Family Business Forum
  • Texas A & M University Family Business Forum
  • Stockton Institute for Family Business Family Business Forum
  • Goshen College Family Business Forum
  • University of Massachusetts Family Business Forum
  • University of Connecticut Family Business Forum
  • Tulane University International Family Business Program Association
  • Family Business Forum
  • Rothman Institute of Entrepreneurial Studies Family Business Forum
  • Baylor University
  • Federation Dentaire International
  • American Dental Association: (Joint Dental Congress)
  • American Academy of Dental Practice Administrators
  • Greater New York Dental Meeting
  • American Assoc. of Dental Group Practice
  • California Dental Association
  • Dallas Dental Association
  • Detroit Dental Association
  • Washington Dental Association
  • British Columbia Dental Meeting
  • Ontario Dental Association
  • Oregon State Society of Orthodontists
  • Cleveland Orthodontic Society
  • British Columbia Dental Meeting
  • Oregon Heath Sciences University Dental Practice Management Symposium
Communication Capsule Blog
Published Research
Press/Media Resources
Organizational Culture Survey
III Survey
Resources
CoreSkills
Glaser & Associates, Inc.
Executive Offices
1740 Craigmont Avenue, Eugene, OR 97405
541-343-7575 | 800-980-0321
info@theglasers.com
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© 2019 Glaser & Associates.  All Rights Reserved.
  • Courses
    • All Courses
    • BreakThrough Conflict
    • Hardwiring Teamwork
    • Persuasion & Influence
  • Ways to Learn
    • All Learning Options
    • Hybrid Learning System
    • Self-paced video
    • Live Virtual
    • In-Person Seminar
  • Trainer Training
  • Testimonials
    • Testimonials on Virtual Learning
    • Written Testimonials
  • About the Glasers
    • About the Glasers
    • Communication Capsule Blog
    • Published Research
    • Learning Products
  • Contact