As married business partners for 40 years, we have spent our professional, academic, and consulting lives researching and teaching best practices for a wide range of communication challenges that organizations and individuals face.
Welcome to our site
A letter from the Glasers:
We live in a time when crucial decisions must be made in our businesses, families, schools, and governments. Even with the best of intentions many of us react automatically, emotionally, and unconsciously, making communication mistakes that take a toll both professionally and personally. Until we begin thinking consciously and intentionally about how we communicate through our disagreement, we are vulnerable to an unproductive spiral of miscommunication and accusations. Our lives are a universe of potentially deadlocked moments. How we navigate through our most challenging conversations does determine our impact, our influence and even our legacy.
As married business partners for 40 years, we have spent our professional, academic, and consulting lives researching and teaching best practices for a wide range of communication challenges that organizations and individuals face. Now our groundbreaking new learning system hardwires those best practices into peoples’ daily lives and the culture of organizations. These are pragmatic models with flexible guidelines and progressive steps to develop and sustain strong relationships or repair damaged ones. Not just ideas and theories, but evidence-based models and skills to use everyday. Communication has been our life for almost 40 years — and we’re delighted to share it with you. Remember: Trust is not a prerequisite for communication. It is a byproduct of communication. Thanks for sharing our passion, Drs. Susan and Peter Glaser Download our biography
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4 Decades of BreakThrough CommunicationWatch the 2-minute video below.
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About Glaser & Associates
Drs. Peter A. Glaser and Susan R. Glaser provide essential interpersonal communication and leadership development consulting services to organizations. Their skill-based models strengthen relationships, build trust, solve problems, resolve conflict, and transform organizational cultures, with immediate and sustainable results. Evidence-based by 4 decades of published research, the powerful Glaser communication tools are delivered in a personal and entertaining way. Their work is described as enormously valuable, keenly pragmatic, and thoroughly engaging.
Drs. Peter and Susan Glaser received their Ph.D.s in Communication from the Pennsylvania State University. Authors of the internationally acclaimed book, "Be Quiet, Be Heard: The Paradox of Persuasion," they have been married business partners and co-presenters for 40 years. Drs. Glaser have published three books and more than 40 research articles. Their research on transforming organizational culture has received the International Association of Business Communication Research Foundation Award for bridging communication theory and practice. Feature stories have been written about them in Business Week, Newsday, Nation’s Business, Working Woman, Success Magazine, and the Washington Post.
The Glasers joined the faculty of the University of Oregon in 1975. Active consultants since then, their work has taken them around the world working with leaders from Fortune 500 companies such as Microsoft, Hewlett Packard, Aveda, Weyerhaeuser, Tektronix, Hyundai, and Sony Corporation. They spend each February in New Zealand working with leaders from both the private and public sectors. They have worked with federal, state, and local government leaders throughout the US, Canada, New Zealand and the UK, including their ongoing work with the US Congress.
Drs. Peter and Susan Glaser received their Ph.D.s in Communication from the Pennsylvania State University. Authors of the internationally acclaimed book, "Be Quiet, Be Heard: The Paradox of Persuasion," they have been married business partners and co-presenters for 40 years. Drs. Glaser have published three books and more than 40 research articles. Their research on transforming organizational culture has received the International Association of Business Communication Research Foundation Award for bridging communication theory and practice. Feature stories have been written about them in Business Week, Newsday, Nation’s Business, Working Woman, Success Magazine, and the Washington Post.
The Glasers joined the faculty of the University of Oregon in 1975. Active consultants since then, their work has taken them around the world working with leaders from Fortune 500 companies such as Microsoft, Hewlett Packard, Aveda, Weyerhaeuser, Tektronix, Hyundai, and Sony Corporation. They spend each February in New Zealand working with leaders from both the private and public sectors. They have worked with federal, state, and local government leaders throughout the US, Canada, New Zealand and the UK, including their ongoing work with the US Congress.
Awards and Honors
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Local Government Management Associations
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International Conferences:
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Regional Conferences:
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Top Rated Conference Speakers
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