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Advanced Learning


Mastery of Leadership Communication

Master Classes

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(2021 dates not yet determined.)
Mastery of Leadership Communication is the Glasers' only open-enrollment course held in Eugene, OR.
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Drs. Susan and Peter Glaser are offering Master Classes — advanced practicum sessions are open to people who have attended their courses in BreakThrough Conflict™, Hardwiring Teamwork, and Persuasion and Influence. While mainly designed for those who have attended their fundamentals courses, people new to these programs also find these courses extremely valuable in helping them to develop a natural habit of communication mastery based on practice and feedback. Master Classes begin with a brief review of skills, emphasizing the steps that are more counter intuitive than instinctual. The majority of the session involves practice, focusing on scenarios customized specifically for the group.

The purpose is to develop a habit of communication mastery based on practice and feedback. Master classes can be offered as open enrollment opportunities or they can be customized for specific work teams and for cross-divisional groups.
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Associate Certificate/Credentialing Program

This online credentialing integrates Glaser models into an individual’s ongoing learning and development. Certification is now available for each of our courses at the Fellow, Master-Coach Trainer, and Associate levels. Certification amplifies the impact of a Glaser course from a one-day event to an ongoing program of learning.  
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Interpersonal Impact Inventory

​An automated self report tool which assesses a person’s interpersonal impact, and offers a framework for coaching conversations.
Take the Survey

CoreSkills Reinforcement Videos

Organizational Culture Survey (OCS)

This online subscription features 3-5 minute video refreshers. This on-demand delivery gives participants control over the time, place, and pacing of their follow up learning. In addition, learning reinforcement quizzes at the end of each module assist with learning best practices.
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Emerged from 36 years of published research. This web based survey measures and evaluates seven key dimensions of an organization’s culture: teamwork, morale, information flow, employee involvement, supervision, meetings, and customer service. In addition to assessing the organization as a whole, individual reports are also provided for departments specified, with a clear analysis of strengths and areas needing improvement.

Video Coaching Follow Up

Through phone and video conferences we stay connected with your team to focus on real-life, real-time communication opportunities. We use our time together to build on strengths and achievements, identify next steps for hardwiring communication mastery, and help resolve emerging or long-standing issues.


  • Certification Program: This on-line credentialing integrates Glaser models into an individual’s ongoing learning and development. Certification is now available for each of our courses at the Fellow, Master-Coach Trainer, and Associate levels. Certification amplifies the impact of a Glaser course from a one-day event to an ongoing program of learning.  
  • Trainer-Training: We build from within your organization’s capacity for conflict resolution and teamwork by training and certifying internal trainers among your staff, embedding ongoing experts to continually reinforce skills.
Communication Capsule Blog
Published Research
Press/Media Resources
Organizational Culture Survey
III Survey
Resources
CoreSkills
Glaser & Associates, Inc.
Executive Offices
1740 Craigmont Avenue, Eugene, OR 97405
541-343-7575 | 800-980-0321
info@theglasers.com
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© 2019 Glaser & Associates.  All Rights Reserved.
  • Courses
    • All Courses
    • BreakThrough Conflict
    • Hardwiring Teamwork
    • Persuasion & Influence
  • Ways to Learn
    • All Learning Options
    • Hybrid Learning System
    • Self-paced video
    • Live Virtual
    • In-Person Seminar
  • Trainer Training
  • Testimonials
    • Testimonials on Virtual Learning
    • Written Testimonials
  • About the Glasers
    • About the Glasers
    • Communication Capsule Blog
    • Published Research
    • Learning Products
  • Contact