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The World Doesn’t Care About Your GPA. So What Really Matters?

6/24/2024

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The “real world” doesn’t care about your college GPA, and success is really based on three essential qualities. 

In a commencement speech at Kean University this May, Neil deGrasse Tyson, esteemed scientist, author, and educator, argued that five years into the future no one would give a thought to college grades, and he exhorted graduates to focus instead on three essential qualities: 

  1. Solve problems: Why would an employer value someone who memorized information when he could have a person who thinks critically, adapts to new circumstances, and generates fresh solutions. The world is rapidly evolving, so cultivate a mindset that embraces challenges and change. 
  2. Do good work: The measure of success, according to N.D.T., lies in the quality and impact of a person’s efforts.  Employers want hard workers, of course, but that mean more than mere diligence. It means dedication to accomplishing work that is high quality and meaningful. Standing out requires exceeding expectations, while continually striving to improve. Focus on the substance of your contributions and your work will speak for itself,
  3. Be a good person: Moral integrity and ethical behavior are Tyson’s most important success criteria. In a world where moral lapses and scandals seem ubiquitous, morality involves more than mere rule- following:  It requires embodying values like empathy, honesty, and respect.  These qualities foster the trust and collaboration that make enterprises excel.

What qualities do you think really matter most in one’s life and career? To join the conversation, click "comments" below because we would really like to get your feedback!

Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. 

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Looking Good to Your Boss’s Boss

6/17/2024

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To get ahead, it’s good to be noticed by senior management, but how do you do it without antagonizing your own boss?

If your boss isn't being particularly useful in helping you advance your ideas or take advantage of opportunities, you may be tempted to go over their head. But, needless to say, this can present risks.

As recounted in the Harvard Business Review, Dave MacKeen, CEO of Eliassen Group, a strategic consulting and talent solutions provider, and Chuck Cohen, Managing Director of Benco Dental, the largest, privately-owned dental distributor in the U.S., offer suggestions for demonstrating your true potential without alienating your direct manager: 

  • Demonstrate your commitment to growth:  Learn knew skills that will help you contribute to the company.
  • Focus on your team’s success:  Senior leadership notices who works collaboratively.
  • Continually work on your communication skills:  Know your audience and craft messages that will resonate.
  • Build relationships throughout the company: Look for opportunities to connect and collaborate with other key players at all levels.
  • Be an expert in your area:  Whatever part of the business is your domain, know it chapter and verse.
  • Do what you say you will:  Commit and follow through.
  • Think Big Picture:  Don't just work “in” the business, work “on” the business. 
  • Challenge old ways and find new solutions:  If you have an innovative solution, share it openly.
  • Raise your hand:  Don’t be afraid to ask for opportunities to show your skills and talents. 

What have you done to raise your profile, and how did your boss react? To join the conversation, leave a reply below. We would love to hear from you!

Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.

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Intergenerational Friendships at Work

6/10/2024

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Managers today are leading up to five generations at one time… which brings challenges and also opportunities...

Poorly managed generational differences between employees can be toxic, resulting in bias, negative attitudes, dysfunctional teas, and diminished performance. Well-managed generational diversity has the potential to create enormous benefits, from knowledge transfer and mentoring, to innovation and employee retention. The most valuable scenario is when genuine intergenerational friendships form. Once established, research shows, intergenerational friendships can provide a less judgmental or competitive relationship than employees may experience with coworkers of a similar age.

Writing in the Harvard Business Review, Megan Gerhardt, a professor at the Farmer School of Business at Miami University, suggests how managers can foster these relationships:
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  • Dismantle stereotypes: Conduct an “assumption audit.” Have your team look for where they notice broad-based, age-related stereotypes in action (from themselves or others) and encourage them to respectfully bring awareness to them when they occur.
  • Help suspend judgment: Different generations have different ways of looking at technology, communication, and even success. Encourage curiosity so different viewpoints may be shared.  
  • Focus on reciprocal benefits: Encourage collaboration by calling attention to the unique contributions of team members of all ages,
  • Mix it up:  Whether your employees work in the office or remotely, assess the potential for friendly and informal interaction. Create comfortable, communal work and community spaces that encourage connection.
  • Emphasize shared purpose: Challenge team members to combine their experiences and ideas to help the organization tackle tough challenges in new ways.

Do you have friendships at work with people of other generations, and what do you get out of them? To join the conversation, click "comments" below. We'd love to hear about your experiences!

Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. 

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Starting Fail-Proof Conversations

6/3/2024

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“Big things happen during small talk,” says Matt Abrahams, Stanford instructor and host of  the popular podcast, Think Fast, Talk Smart. He says "Small talk gets a bad rap", but it is actually an incredibly effective communications tool.  He often challenges people to think about how many of their close friendships started with small talk – and the answer is, generally, quite a few. 

“A lot of us put tremendous pressure on ourselves to be interesting," Abrahams explains. "We want to say exciting, valuable, relevant stuff, and it's the wrong mindset.” The trick, he maintains, is to lead with curiosity. He advises we think of an initial, casual conversation as akin to Hacky Sack. You serve to the other person and then they serve back to you. Good conversation is,  by definition, collaboration.

Some quick small talk tips:
  • Begin with questions
  • Observe things in context 
  • Bring up relevant information
  • Avoid the doom loop of,  “Hi, how are you?, “Fine, how are you?”

Of course, if you're at a professional gathering, there's a chance you have a specific agenda in mind when starting a conversation, for example, looking for customers, investments, new hires, or useful information. In such cases, Abrahams says, “find hooks and ways of bridging to the topic you want to discuss so that it could become a natural part of the conversation.”  

Can you recall a significant business or personal relationship that began with small talk? To join the conversation, click "comments" below.  We'd love to hear about your experiences!

Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. 


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