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5 Ways to Stop Workplace Bullying

10/28/2024

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Workplace bullying is real…and painful, too often leading to stress, burnout, and worse.  Here are 5 actions to stop it.
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Research from the Workplace Bullying Institute indicates that 30 percent of employees experience workplace bullying at some point, and of those targeted, 67% are at risk of losing their job. 

Bullying goes beyond incivility, writes Professor Jason Walker, a contributor to Forbes.  “It is calculated and deliberately aimed at causing harm.”  Its targets are often highly valued, competent employees who prefer to avoid conflict.  So, what can you do if you are a target?  
Walker advises the following actions.

5 Actions To Stop Workplace Bullying:
  1. Maintain emotional control:  Avoid reacting to provocation.  Step away, compose yourself, and consciously create your response.
  2. De-escalate conflicts: Use respectful language to request the bully stop their behavior.  If things escalate, engage your supervisor.
  3. Reach out to colleagues for support:  Confide in trusted co-workers.  They can help you to figure out how to respond to the bully and even serve as witnesses if necessary.
  4. Keep records:  Document all details of bullying incidents.  Include time, date, and who was around.
  5. Take care of yourself:  Prioritize your mental and emotional well-being.  Engage in activities that help you reduce stress. 

Have you experienced workplace bullying and how did you cope? To join the conversation, click on "comments" on below.

Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.

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When You’re the Subject of Gossip

10/21/2024

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At the heart of gossip is someone else’s pain.  Here are 4 actions to take if that someone is you… 

Once a rumor takes hold in the workplace, it is hard to stop.  Writing in Inc., Mary Wright, of California Employment Law Advice and Counsel, enumerates steps to take if you are the brunt of office gossip.

4 Actions To Take If You're The Subject of Gossip

  1. Get the facts:  Determine exactly what story is being told.
  2. Accept the truth:  If you genuinely made some sort of mistake or mishandled yourself, acknowledge what you did and commit to not repeating the mistake.
  3. Seek support from those with accurate information:  If the gossip is false, who besides you knows the truth? If it is a big deal and harmful to your reputation, see if they’re willing to support you publicly. If it is less important, ask your manager or colleague to deny the rumor when they hear it and counter with a positive comment.
  4. Confront the gossip: If you know who is spreading false words about you, go to the source.  Be direct.  Tell them you heard the rumor and were told that they are the source.  If their story is false, explain how.  If true but harmful, explain how you are addressing the problem with colleagues or managers.  

Contrary to popular belief, most people feel guilty (some less than others) about spreading false or harmful stories about colleagues.  Confrontation will usually get those people to stop talking – at least stop talking about you.

Have you ever been the subject of hurtful gossip, and how did you deal with it?  To join the conversation, click on "comments" below.

Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. 


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The Young and the Friendless

10/14/2024

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Young Americans are more unhappy these days, and a big reason is their lack of close friendships…

According to a Pew Research poll, only 32 percent of Americans ages 30 and younger say they have five or more close friends.  According to psychologist Esther Perel, this factor is a prime cause behind the many emotional problems affecting today’s youth.

Young people reported feelings of malaise and even hopelessness.  They attributed these feelings to social media, climate change concerns, and social immobility.  But loneliness cannot be discounted. “I think people are more lonely because they are less adept at being in relationships as that involves conflict, friction and differences,” Perel says. “An enormous amount of people are cutting off friends and family members like never before.”
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The benefits of friendship are numerous.  We learn a great deal about ourselves through relating to and partnering with others.  Moreover, friendships are investments.  For older generations, exchanging favors over time contributed to the formation of a mutually beneficial, face-to-face social network.  Today’s young people do not appear to be making these small investments.

“Relationships demand obligation,” Perel says. “Communities demand obligation.  Communities are not just there to serve our needs.  Your community gives you belonging in return for your obligation to the wellbeing of others.”

One key to maintaining friendships is having realistic expectations.  Being a positive presence 100 percent of the time is not a realistic expectation to have of others or a prerequisite for you to engage with them.  In fact, it can keep you from forming valuable connections.

Would you say you have five or more close friends, and how does having friends affect your happiness and well being?  To join the conversation, click on "comments" below.

Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. 

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How to Stop Unsolicited Advice

10/7/2024

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What’s the best way to respond when a co-worker makes a suggestion you didn’t ask for and don’t want?  Try these 4 specific replies. 

Everybody has an opinion.  But what if you don’t want to hear it?  Maybe you are in the middle of a meeting or a presentation detailing a carefully crafted plan when a co-worker derails you.  Maybe you want a specific piece of information from your boss, but they take the opportunity to turn a simple query into an impromptu coaching session. 

Writing in the Harvard Business Review, Melody Wilding, executive coach and author of Trust Yourself:  Stop Overthinking and Channel Your Emotions for Success at Work, offers  strategies for setting boundaries around unsolicited input with tact, respect, and a comfortable level of assertiveness.

  • Frame your ideas as decisions, not discussions:  Instead of saying, “I’m thinking of doing X,” try saying, “I’ve decided to do X, and the benefits will include Y and Z.”  There will be less likelihood that you will get pushback, and a better chance you will get assistance.
  • Show that there’s already support:  Demonstrate that your idea already has backing — perhaps from higher-ups, vendors, partners, or customers.  This is called leveraging the power of social proof, and it gives you validity.  
  • Combine a compliment and a boundary:  To politely regain control of a conversation, signal that while you value someone’s input, you’re not currently looking for additional ideas.  When time is limited, try phrases like, “Thanks for engaging.  We’re on a deadline, and we’ll keep your ideas in mind for the future.”  
  • Directly ask for what you need:  Be clear about what types of input you are open to.  For example, “I’d deeply value your input on how to reach more applicants.”

When was the last time you received unsolicited advice at work and how did you respond?  To join the conversation, click "comments" below.

Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.

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