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Your Brain on Gratitude: Happy Thanksgiving!

11/25/2024

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Gratitude has consistently been shown to lower stress, reduce pain, boost immunity, and improve blood pressure and heart function. Here’s how to spread gratitude not just on Thanksgiving…but always.​

We recently released a micro learning video series on how to express gratitude so it sticks, and these tools are easy to learn.  Neuroscientist Glen Fox has spent his entire adult life studying gratitude. “Grateful people tend to recover faster from trauma and injury, have better and closer personal relationships and may even just have improved health overall.” Fox did an experiment using brain-imaging scans to map which circuits in the brain become active when we feel grateful.

“We saw that the participants’ ratings of gratitude correlated with activity in a set of brain regions associated with interpersonal bonding and with relief from stress,” he said. To up your conscious gratitude, Fox suggests keeping a gratitude journal. On a regular basis, write down what you are grateful for, even if those things seem mundane. The positive effect is cumulative so it’s a good idea to make this a habit. You can also write letters of gratitude to those who have helped you along your way. Says Fox, “I think that gratitude can be much more like a muscle, like a trained response or a skill that we can develop over time.”

When was the last time you actively expressed gratitude, and how did you feel? To join the conversation, click on "comments" below.

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Create lifetime communication mastery online, with our virtual programs, awarded International Gold for Best Hybrid Learning of 2022.
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Silence:  The Secret Weapon

11/18/2024

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To get what you want, try saying nothing, or in the words of our book title, Be Quiet, Be Heard…

“A well-deployed silence can radiate confidence and connection. The trouble is, so many of us are awful at it.” So writes Rachel Feintzeig in the Wall Street Journal, and we couldn't agree more. Most of us rush in to fill any void in a conversation, but remaining still can reap untold benefits.

Strategic silence can help in negotiations and selling. Instead of countering every point, try embracing a pause and soon you may find your counterpart jumping in with valuable information that will help you understand their needs and close.

Sometimes holding your tongue can feel like going against biology. Humans are social animals, says Robert N. Kraft, professor emeritus of cognitive psychology at Ohio’s Otterbein University. “Our method of connecting — and we crave it — is talking.” For years, Kraft assigned his students a day without words, and many students also found that when forced to stop talking, they bonded better with their peers.

Without pauses, we’re generally worse speakers, going off on tangents, stumbling over sounds, offering TMI (too much information), and maybe saying things we later regret. We can also put undue stress on ourselves, as talking to excess can raise our blood pressure, adrenaline and cortisol.  So, the next time you are unsure of what to say, try saying nothing at all.

Can you recall an instance when staying quiet helped you get what you wanted? To join the conversation, click on "comments" below.

​Learn more about creating a habit around masterful communication with our 
online learning courses awarded International Gold for Best Hybrid Learning of 2022. 





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The Secret to Being Heard

11/11/2024

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From casual interactions to formal presentations, there is one, simple, 3-step hack to help you get through to people when it matters most.

Writing in the Harvard Business Review, Matt Abrahams, who teaches organizational behavior at Stanford Graduate School of Business, offers a simple hack to achieve this...

Structure your message to cover "What?", "So what?", and "Now what?"
  1. WHAT describes the specifics of the situation, position, or product.
  2. SO WHAT outlines the relevance and importance of the "what" to your audience.
  3. NOW WHAT tackles the next steps or "call to action."

This framework is applicable to a vast number of situations. As Abrahams says, it organizes your thoughts, serves as a guidepost to those you are trying to influence, and renders information easy to follow and act on. It is equally useful in presentations, answering questions, and providing feedback. This structure supports your message, so that it is heard, internalized, and acted upon. 

Does this structure look like something you can use? We’d love to hear your results! To join the conversation, click on  "comments" below.

Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. 



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Is Your “Out of Office Reply” Creating More Work?

11/4/2024

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If your out-of-office email reply suggests that you will get back to everyone…as soon as you return…it may be time to make a big change.

The number of emails sent daily has increased 34 percent since 2017. When you are on PTO, you might welcome relief from all these messages. But does your Out of Office reply make promises you shouldn’t have to keep—like, “I will get back to you as soon as I return”? Making good on this pledge might require superhuman powers, not to mention being a waste of your valuable post vacation time. 

Writing in the Wall Street Journal, reporter Elizabeth Bernstein found some great examples of a more creative approach:

  • Barry Ritholtz, chief investment officer of the New York wealth-management firm that bears his name, stated in his recent out-of-office message that he was in Maine and, “During this time, I will …not [be] checking emails, avoiding texts, ignoring Slack, letting calls go to voicemail, off the grid, and generally unreachable. As such, my auto-responder is, well, auto-responding.”
  • In his standard out-of-office message, Peter Harrison explains that he is “out on PTO” and won’t be checking email. Then he encourages the recipient to follow his lead. “By doing so, you will help foster a workplace that is people first, respects paid time off, promotes balance, and dismantles always-on culture,”
  • Andrew Riesen, 33, co-founder of a Seattle start up, was on paternity leave and his out-of-office message stated that he likely wouldn’t respond to emails during his six-to-eight-week paternity leave. “There’s nothing so important that it needs to take precedence over our new little one,” he wrote. He also said he wouldn’t be checking a pile of emails” immediately when he got back.

If these replies serve their purpose, your time off may actually be your time. And returning to work, won’t be an exhausting struggle. 

What does your Out of Office Reply say, and do you feel inclined to change it? To join the conversation, click on "comments" below.

Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. 

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