These broadcast quality video clips are for use by the News Media and Public Relations, and are downloadable in MOV format (est. time: 5 to 10 minutes each). Right-click and save link to download.
Content Bibliographies: Additional Readings
Check here for additional information that fuels the Glaser's research, writing, and seminars. Topics include Breakthrough Conflict, Hardwiring Teamwork and Persuasion and Influence.
Glaser Book Excerpts
This is chapter 4 from the Glaser's book - "Be Quiet, Be Heard: The Paradox of Persuasion".
BQBH, Chapter 4
These articles cover a variety of important topics from the Glaser's work, and come from the Glasers and other sources.
BreakThrough Communication 2.0 Press Release 8/2014
Presentation Secrets of Steve Jobs.pdf — Business Week
Small Business: Developing a strong office culture — Newsday
Stop Killing Yourself with Silence.pdf — Glasers
Marital Spats.pdf — New York Times
Holiday Harmony.pdf — Seattle Post-Intelligencer
Power of Collective Dialogue.pdf —Washington Post
New Zealand Report: The Glasers 2014 — NZ Chartered Institute of Purchasing & Supply