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BreakThrough Conflict
The Hidden Dimension

When we are in conflict, too often our communication is misunderstood, not because we have bad intentions, but because our impact is negative. Our content can be misunderstood because of the relationship message it is packaged in. And silence can be toxic because we fill that void with negative assumptions.

This module contains 6 short video kernels.
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The Relationship Level of Meaning

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Coreskills Navigation

1. Program: BreakThrough Conflict
    The Hidden Dimension
  • Understanding Levels of Meaning
  • The Relationship Level of Meaning
  • The Difference Between Intent & Impact
  • Understanding the Illustration - Intent ≠ Impact
  • Selective Perception & The As If Principle
  • Silence & Avoidance - A Response To Conflict
  • Quiz: The Hidden Dimension
    Responding to Criticism
    Raising Delicate Issues
    Perceptions & Reality
    Gratitude & Recognition
2. Program: Hardwiring Teamwork
    Collaborative Partnerships
    Group Facilitation Skills
    Collaborative Problem Solving
3. Program: Persuasion & Influence
    Dynamic or Dull?
    Harnessing Anxiety
    Why Should I Believe You?

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  • Courses
    • All Courses
    • BreakThrough Conflict
    • Hardwiring Teamwork
    • Persuasion & Influence
  • Ways to Learn
    • All Learning Options
    • Hybrid Learning System
    • Self-paced video
    • Live Virtual
    • In-Person Seminar
  • Trainer Training
  • Testimonials
    • Testimonials on Virtual Learning
    • Written Testimonials
  • About the Glasers
    • About the Glasers
    • Communication Capsule Blog
    • Published Research
    • Learning Products
  • Contact