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BreakThrough Conflict
The Hidden Dimension

When we are in conflict, too often our communication is misunderstood, not because we have bad intentions, but because our impact is negative. Our content can be misunderstood because of the relationship message it is packaged in. And silence can be toxic because we fill that void with negative assumptions.

This module contains 6 short video kernels.

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Understanding the Illustration - Intent ≠ Impact

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Coreskills Navigation

1. Program: BreakThrough Conflict
    The Hidden Dimension

• Understanding Levels of Meaning
• The Relationship Level of Meaning
• The Difference Between Intent & Impact
• Understanding the Illustration - Intent ≠ Impact
• Selective Perception & The As If Principle
• Silence & Avoidance - A Response To Conflict
• Quiz: The Hidden Dimension

    Responding to Criticism
    Raising Delicate Issues
    Perceptions & Reality
    Gratitude & Recognition

2. Program: Hardwiring Teamwork
    Collaborative Partnerships
    Group Facilitation Skills
    Collaborative Problem Solving

3. Program: Persuasion & Influence
    Dynamic or Dull?
    Harnessing Anxiety
    Why Should I Believe You?

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Don't forget!
Take the Follow-Up Quiz

Follow-up quizzes are accessible at the end of each module

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