Welcome

Glaser and Associates is a company dedicated to the inter-personal health of your business or organization.

For 35 years, Drs. Peter and Susan Glaser have been helping people. They’ve published award-winning research in communication skills, workplace culture, team building and conflict resolution, and they’ve brought their powerful communication techniques to Fortune 500 companies and organizations around the world through seminars and on-site consultations.

The Glasers teach that our lives are a universe of potentially deadlocked moments and how we navigate through those moments in the end defines our impact, our influence, and even our legacy.

The Glaser’s approach is unique because they don’t just provide ideas and theories, but give people research-based models – skills to use in everyday life. The Glaser’s work is enormously valuable, keenly pragmatic, and thoroughly entertaining.

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	Be Quiet, Be Heard Even with the best of intentions, many of us make communication mistakes that take a toll on our professional and personal lives.
Be Quiet, Be Heard offers a solution. This book teaches concrete, tangible communication skills – research based and field-tested over 35 years – for a wide range of communication challenges that organizations and individuals face.