Willpower won’t save your resolutions. The secret is making space for them. Most New Year’s resolutions don’t fail because of willpower. They fail because we don’t make space for them. Research shows that while 75% of people stick to their resolutions after one week, only 8% are still on track a year later. The problem? We try to layer new goals onto already packed schedules — like stuffing papers into a drawer that’s already full. Time management expert Elizabeth Grace Saunders puts it simply: If you want something new to thrive, you have to clear space for it. If your resolutions involve work habits or professional growth, here’s how to start:
Resolutions don’t just need motivation. They need room to breathe. What do you plan to resolve for this coming year, and how will you make room for it to happen? To join the conversation, click "comments" below. Learn more about creating a habit around masterful communication with our online learning programs.
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It’s nice to be nice — but that’s not emotional intelligence. Read more… If we asked you if your boss had emotional intelligence (EQ), you might say “yes” if your boss is an agreeable person who doesn’t lose their cool. But, according to psychologist Adam Grant as well as researchers at Harvard, equating EQ merely with “niceness” is a dangerous myth to subscribe to. And doing so may lower your EQ. Of course, there is nothing wrong with being nice. And a boss who is a jerk will damage their team’s performance. But, according to a Harvard Study, being nice can be misconstrued as protecting one’s team from discomfort and negative feedback. This may produce feel-good vibes for a time, but discourages candor, which can be damaging in the long run. Without accurate information, it is impossible to grow and innovate. “Wanting to be nice, people avoid being honest and, whether they realize it or not, collude in producing ignorance and mediocrity,” said the researchers. Best-selling author Adam Grant adds, “The idea of psychological safety is not that you’re supposed to be shielded from discomfort but the exact opposite, which is that you can have uncomfortable conversations. The goal is to make everything discussable.” Is your boss “nice enough” to tell your team the truth? What effect does it have on you? To join the conversation, click "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. If you really want to connect, here’s the science-backed case for skipping the text and making the call... Texting is the fast food of communication: Quick, convenient, and can leave you wondering what just happened. A phone call, though? That’s the home-cooked meal — warmer, more satisfying, and surprisingly good for your emotional health. According to research from the Greater Good Science Center, hearing someone’s voice does more than pass the time. It deepens connection, lowers stress, and even triggers oxytocin — the brain’s “feel-good” chemical. In other words, your best friend’s voice is like an emotional weighted blanket. Meanwhile, texting can be a minefield. Without tone or inflection, a simple “Sure” might come off as passive-aggressive. Add in the dreaded three-dot typing bubble and delayed replies, and suddenly you’re spiraling into “Are they mad at me?” territory. The impact of calling is especially powerful for older adults. Studies show that regular phone conversations reduce loneliness and improve emotional well-being. Just five minutes of “Hi, how are you?” can be medicine. Sure, texting has its place — coordinating carpools, sending memes, confirming appointments. But if you want to strengthen a relationship or brighten someone’s day? Do your thumbs a favor and tap the call button instead. When was the last time you called someone just to say hi, or when someone did the same to you? To join the conversation, click on "comments" below -- we'd love to hear from you! Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Gratitude has consistently been shown to lower stress, reduce pain, boost immunity, and improve blood pressure and heart function. Here’s how to spread gratitude not just on Thanksgiving…but always.
We released a micro learning video series on how to express gratitude so it sticks, and these tools are easy to learn. Neuroscientist Glen Fox has spent his entire adult life studying gratitude. “Grateful people tend to recover faster from trauma and injury, have better and closer personal relationships and may even just have improved health overall.” Fox did an experiment using brain-imaging scans to map which circuits in the brain become active when we feel grateful. “We saw that the participants’ ratings of gratitude correlated with activity in a set of brain regions associated with interpersonal bonding and with relief from stress,” he said. To up your conscious gratitude, Fox suggests keeping a gratitude journal. On a regular basis, write down what you are grateful for, even if those things seem mundane. The positive effect is cumulative so it’s a good idea to make this a habit. You can also write letters of gratitude to those who have helped you along your way. Says Fox, “I think that gratitude can be much more like a muscle, like a trained response or a skill that we can develop over time.” When was the last time you actively expressed gratitude, and how did you feel? To join the conversation, click on "comments" below -- we would love to hear from you! Find out how to create lifetime communication mastery online, with our virtual programs, awarded International Gold for Best Hybrid Learning of 2022. Want to return from vacation sharper and more energized? It’s not just about the downtime — recharge by learning something new. Enter the Skill-cation: a getaway built around learning a skill, mastering a challenge, or diving into a creative pursuit. Research shows these kinds of vacations don’t just refresh your body — they reset your mind. Here’s why skill-cations are gaining serious momentum:
Want to feel sharper, more fulfilled, and ready to tackle life when you return? Take a skill-cation — and come back better than ever. Join us in Bali for our first ever skill-cation! Recharge with purpose.Have you ever been on a skill-cation? What effect did it have on you? To join the conversation, click on "comments" below.
Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Loneliness at work isn’t just a wellness issue. It’s a business threat — and it’s costing companies up to $300 billion a year! On a national survey of 2,000 employed Americans, Inc.com uncovered some startling statistics:
But here’s what really matters to employers:
This isn’t just about feelings. It’s about retention, productivity, and the health of your workforce. What Can Employers Do? Here are 3 strategies companies are using to fight back:
Loneliness is no longer a silent struggle. It’s a loud signal that your culture needs attention — and the smartest companies are already listening! Have you felt lonely at work, and if so, what effect did it have on you? What do you think could be done to improve your situation? To join the conversation, click on "Comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Kindness isn’t just a feel - good option. It’s a strategic advantage. According to the Harvard Business Review, when leaders treat kindness as a daily responsibility — not a personality trait — teams perform better, trust faster, and stay longer. Here’s how to make kindness concrete:
Do you consider yourself actively kind in the workplace? Can you offer an example? What effect did it have on you? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. When leaders become the go-to fixer, they break something bigger: Team trust, ownership, and momentum... Being supportive is great — but trying to fix everything yourself? That’s a fast track to burnout. When you jump in to solve your team’s problems, you end up clogging decision-making, taking ownership away from your team, and wearing yourself out. But there’s a better way. Leaders who involve their teams in solving problems together build stronger, more engaged teams — and they don’t have to carry the whole load alone. In the Harvard Business Review, Elizabeth Lotardo, a leadership coach and author, suggests five simple questions leaders can ask to stay supportive without becoming the go-to fixer:
These questions aren’t just conversation starters — they’re tools to build confidence, clarity, and collaboration. Are you a reflexive problem-solver, and how can you see the value in giving people the space to work things out themselves? To join the conversation, click "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Have you ever noticed that some connections just click — no effort, no awkwardness, just instant ease? Here's how to make that happen more often... When we meet someone and feel an instant connection, we often attribute it to our similarities. But according to behavioral scientists, Dr. Maya Rossignac- Milon and Dr. Erica Boothby, research shows that many of the strongest bonds come less from existing similarity and more from riffing playfully. In these moments, people create a little world that belongs just to them, a process we call “building a shared reality.” Collaborative riffs are surprisingly central to our mental well-being, say the authors. They’re the glue that binds us, adds pizazz to our lives and gives us a sense of feeling understood. Sadly, our culture’s conversational rituals revolve not around playful co-creation but around exchanging formalities. For example, the small talk classic: “How was your weekend?” mandates you reply succinctly and volley the question back. The conversation proceeds predictably, and although both parties walk away with some trivial information, they remain worlds apart. Although we think having such conversations is playing it safe, they result in disconnection. Instead, if these people strayed from the script and riffed off each other, they might begin to feel that buzz of being in sync. “How was your weekend?” “Good, but I spent way too much time watching parakeets dancing on TikTok.” “Whoa, like … in rhythm?” “Yes! This one guy was the Fred Astaire of parakeets.” The authors’ research shows that this sort of riffing pays off. But don’t worry, riffing doesn’t require being naturally witty. It just means embracing spontaneity and, like any conversational skill, it takes practice. Can you recall an initial conversation that sparked a deep friendship? What effect did it have on you? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Hybrid work isn’t just a location shift — it’s a mindset shift. The most successful leaders are the ones who set clear expectations, build connection intentionally, and make communication a daily habit. Hybrid work is becoming more and more of a norm. And the old playbook of managing employees may not work anymore. The Harvard Business Review offers a series of tips to address the new paradigm.
Are you working in hybrid mode, and what tips can you offer? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Do you walk into high-stakes conversations ready to win… or ready to learn? If your mind’s racing with rebuttals and rehearsed lines, pause. Before you speak, do a quick “Curiosity Check.” It takes five minutes — and it can change everything. Jeff Wetzler, author of Ask: Tap into the Hidden Wisdom of People Around You for Unexpected Breakthroughs in Leadership and Life, calls this a mindset reset. Instead of gearing up for battle, you shift from defensive certainty to genuine curiosity. That shift opens the door to insight, connection, and breakthrough. Here’s how to do it:
Do you have a critical conversation coming up? How are you getting ready? Are you defensively certain or curious? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses, awarded International Gold for Best Hybrid Learning of 2022. Curious why some leaders inspire loyalty while others struggle to connect? Discover the subtle power that turns teams into communities — and why your next conversation could change everything! In January 2025, Gallup found employee engagement hit its lowest point in a decade. One data point says only 39% of employees strongly agreed that someone at work cares for them as a person. And findings from the human capital management firm Workhuman show 30% feel “invisible.” Feeling unnoticed is antithetical to engagement and satisfaction at work. Writing in the Harvard Business Review, Zach Mercurio, author of The Power of Mattering, offers advice for leaders who need to be better noticers:
Do you feel noticed at work, and do you make an effort to make those around you feel acknowledged? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Ever find yourself wishing conversations made more sense? Here’s the twist: Logic alone rarely works. But analogy? That’s a game-changer. “Life is like a box of chocolates.” “Like re-arranging the deck chairs on the Titanic.” “Like putting lipstick on a pig.” Analogy turns abstract into obvious. It gives shape to fuzzy concepts, making them feel familiar. It connects emotion to reason. So instead of pushing someone to “just understand,” you guide them with comparison, clarity, and context. Jesper Sorenson, of the Stanford Graduate School of Business, says, “An analogy very quickly gives people a way of structuring their thinking around an otherwise vague idea.” He and his colleague Glenn Carroll teach MBA students to employ analogies in their presentations because they “are more intuitive than other forms of logical reasoning.” They point out that it is hard to inspire action around a vague, generalized idea. But analogy is a tool that can help people conceptualize in a more concrete manner. Want to craft a great analogy? Here’s a quick two-step process: 1️. Know Your Destination: What point are you trying to make?
2️. Make it a team sport: Gather your crew and brainstorm comparisons together. The more playful the session, the better the ideas. You might land on something iconic — like Steve Jobs calling the iPod “a thousand songs in your pocket.” When it clicks, it sticks. Do you have a favorite analogy and how have you employed it? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Let’s be honest — most of us would rather dodge tough conversations than dive into them. After all, who likes conflict? But avoiding those conversations can quietly erode trust, stall progress, and strain relationships more than we realize. In Harvard Business Review, Joel Garfinkel — executive coach and author of Difficult Conversations: Practical Tactics for Crucial Conversation — shares some smart, doable strategies for making those tough talks a little less intimidating.
Have you had a difficult conversation lately? What helped you step up — and how did it change things afterward? Share your experience by clicking "Comments" below. Curious about how to build your communication muscles? Check out our online learning programs to keep leveling up your conversation game. Kindness is quietly going viral in workplaces — and it’s transforming everything... Stanford psychologist Jamil Zaki has explored a fascinating concept he calls “positive conformity.” Through his research, he discovered that “participants who believed others were more generous became more generous themselves.” Simply put, kindness is contagious — it can ripple through people and even evolve into new expressions along the way. Bill Taylor, co-founder of Fast Company, shared his thoughts on this idea. He argues that Zaki’s insight, while crucial for improving society, also has transformative potential for companies. Instead of issuing kindness as a “directive,” Taylor suggests treating it like a contagion by creating environments where everyone naturally “catches” it. One inspiring example comes from the customer service transformation at Mercedes-Benz USA under the leadership of Stephen Cannon, their President and CEO. Cannon recognized that every customer interaction boiled down to a personal encounter — moments where employees could either create unforgettable experiences or deliver a standard, uninspired service. To shift the culture, he championed a grassroots movement to empower employees to go above and beyond for customers. Here are just two stories that highlight this transformation:
These moments weren't mandated from the top; they bubbled up from empowered employees who embraced a culture of care. As Taylor eloquently puts it, “You can’t order people to be kind, but you can spark a kindness contagion.” Now, we’d love to hear from you. Have you witnessed an act of kindness within your organization that inspired others to follow? Share your story by clicking on "comments" below. And if you’re interested in deepening your skills around high-impact communication, don’t miss our online learning programs — they’re designed to help you create habits that make a difference. |
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