 Do you want to come off as evasive and arrogant in a job interview? If not, there are two words to avoid.
Most job interviews these days include some of what are known as ”behavioral questions.” These usually begin with phrases like, “Tell me about a time when…" or "Give me an example of…". These are designed to probe your past work experiences. Given the format, most replies job-seekers give will necessarily involve some version of the phrase "I did." What you want to avoid, conversely, is using the words “you should.” Writing In Forbes, Mark Murphy, the New York Times bestselling author whose latest book is Never Say These Words in a Job Interview, says responding with the words "you should," diverges from the personal to the impersonal, shifting the focus from your own experiences to general advice. And giving advice obscures the unique insights into your capabilities and personality that interviewers seek. Research backs this up. Murphy’s Leadership IQ study found that interview answers rated poorly by hiring managers use the word "you" almost 400% more than good interview answers. Bad interview answers also contain significantly more present and future tense verbs. Remember, the interviewer wants to learn about you and your past experience, specifically. Veering into generalities and pontifications can make your answers less relevant and less impressive. Did you ever say something you regretted in a job interview? To join the conversation, click "comments" below. c Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.
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 Being an introvert in an extroverted world can be stressful, but these 5 actions are game-changers at work. Thirty-eight percent of people say they are either completely introverted (9%) or mostly introverted (29%). And 31% report they are an equal mix of introversion and extroversion, according to a survey by YouGov. Writing in Forbes, Tracy Bower, PhD, a senior contributor, offers this advice...
If you are an introvert, what about your work do you find most gratifying and what strategies have worked for you to connect with colleagues? To join the conversation, click "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  At work, comparisons are everywhere: Jealousy of a colleague’s successes, or work schedule, or relationships with leadership. But what if your boss is jealous of you?
Writing in The Harvard Business Review, Ruchi Sinha, PhD, Associate Professor of Organizational Behavior at the University of South Australia, says, “You may need to manage their emotions to manage your career.” Here are 4 ways to manage your boss's emotions:
Have you experienced a jealous manager, and how did you handle them? To join the conversation, click on "comments" below. We would really like to hear about your experiences! Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  Have you heard that stress and pressure can push people to perform more, better, and faster? A large and growing body of research reveals a very different picture.
Not only is a cut-throat environment harmful to productivity over time, but a positive, collaborative culture leads to dramatic benefits for employers, employees, and the bottom line. Our own research has long maintained that communication is the freeway to culture. Writing in The Harvard Business Review, Emma Seppala, of the Yale School of Management, and Kim Cameron, of the University of Michigan’s Ross School of Business, agree. They suggest four pathways for leaders to create a more positive culture within their organization:
What have you done recently to instill a more positive culture in your workplace? To join the conversation, click "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. |
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