 You know that moment when you’re in mid-conversation and can’t come up with the word you want to use? Later, it shows up in your consciousness, though it’s no longer relevant. Researchers call this the “tip of the tongue state.” It’s more or less universal and—good news—it is not a sign of dementia or Alzheimer’s.
“You can’t talk to anybody, in any culture, in any language, in any age group, that doesn’t know what you’re talking about” when you describe this state, Lise Abrams, a psychology professor at the University of Florida who’s studied the phenomenon for 20 years, told The New York Times. There are even occurrences among sign language users (called tip-of-the-finger states). We’re more likely to blank on words we use less frequently, and a common category of “tip of the tongue” words is proper names. “…One reason might be that proper names are arbitrary links to the people they represent, so people with the same name don’t possess the same semantic information the way that common nouns do,” Abrams said. The bad news is there’s not a whole lot we can do in the moment to jog our memory. But using certain words or names more often can make us less likely to forget. So if you can never seem to remember the name of your neighbor or co-worker down the hall, try saying their names out loud whenever you can (Tweet it!). Doing so might save you an awkward encounter. What methods do you use for recalling names? To join the conversation, click "comments" above. If you would like to read more about creating a habit around masterful communication, check out our book: Be Quiet, Be Heard: The Paradox of Persuasion.
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 Saying “thank you” is the ultimate win/win. Research shows that expressing gratitude increases feelings of personal well being. As Americans approach our official day of giving thanks, perhaps all of us can take a moment to consider how we might make gratitude an ongoing part of our lives.
If you are looking for someone to practice your “thank you” on, start close to home (Tweet it!). John Gottman, Executive Director of the Relationship Research Institute of Seattle says: “Masters of relationships have a habit of scanning the world for things they can thank their partner for. People whose relationships go down the tubes scan the world for their partner’s mistakes.” What happened when you upped the level of thanks you expressed to people around you? To join the conversation, click "comments"above. If you would like to read more about creating a habit around masterful communication, check out our book: Be Quiet, Be Heard: The Paradox of Persuasion  It’s no secret that many people view conversation as speaking and then waiting to speak again—without doing much real listening in between. In more severe cases, “conversational narcissists” engage in what sociologist Charles Derber calls “the shift response”— exploiting any topic as an excuse to bring the discourse back to themselves (often in order to boast or display “superior” knowledge).
Conversational narcissism can also take a more passive form – in which people withhold the kinds of cues that encourage a speaker to go on—such as asking questions, making sounds of affirmation (“uh-huh”) or even nodding. But whether active or passive, conversational narcissists can’t learn anything new, as they are so caught up in their own narrative. Only through active listening can we engage in a truly reciprocal dialogue (Tweet it!). To practice active listening, writer and entrepreneur Shane Parrish, writing in Thrive Global suggests the following:
If you would like to read more about creating a habit around masterful communication, check out our book: Be Quiet, Be Heard: The Paradox of Persuasion  Why do we often say “yes” when we’d rather say “no?” Most of us like to be obliging and, in general, agreeing is easier than the alternative. But when we offer an easy “yes” we risk overcommitting our time, energy or even money (Tweet it!).
Saying ”no” can restore our autonomy (http://nyti.ms/2yIPrde). But some of us have to learn how to do it. One technique is called refusal strategy. A study in the Journal of Consumer Research, by Professor Vanessa M Patrick and Henrik Hagtvedt, found that saying “I don’t” instead of “I can’t” helped participants to avoid unwanted commitments. Salesperson pushing you to open a store credit card? “Sorry, I don’t use anything except my Frequent Flyer Rewards card.” Co-workers pressuring you to go out drinking? “No, I don't go out during the week.” Of course it’s more difficult when your boss asks you to take on yet another project, but you can try phrasing your “don't” positively, as in “I don't want my other pressing project to suffer.” Naturally, we can’t say “no” to everything, but it’s easier to say no when you know how to say it. And the more you say it, the easier it gets. Do you say “yes” more often than you want? In what situations does this happen? What methods have you used for tempering this habit? To join the conversation, click "comments" above. If you would like to read more about creating a habit around masterful communication, check out our book: Be Quiet, Be Heard: The Paradox of Persuasion |
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