 Have you ever said "yes" because you were afraid of being seen as uncooperative, of hurting people’s feelings, of getting others into trouble with their bosses, of missing opportunities?
Saying "yes" when you mean "no" robs you of an irreplaceable resource: your time. Refusing someone’s request is easier than you think. And, it gives you the space to agree when something is important to you. Writer Leslie Jamison used to be afraid to say no. Ultimately, she kept a notebook of all the things to which she automatically said “uh-uh”…and she learned 4 important lessons:
When was the last time you said “no”, and were you glad you did? To join the conversation, click "comments" on below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.
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 Too often we underestimate how much others like us, and our anxieties can lead us to assume the worst. This “liking gap,” has important implications for how people work together.
Across nearly 10 years of research and tens of thousands of observations, Erica Boothby of the Wharton School and four associates came to this conclusion: People underestimate how much others like them, and this negative bias has important implications for how people work together. Once you assume you’ve made a bad first impression, this gap may persist long past initial conversations, affecting all kinds of relationships, including those with co-workers. Why don’t people realize just how positively others actually view them? The researchers think self-critical thoughts are a key culprit. What can you do to better align your beliefs with reality? There’s no simple answer, they say, but when it comes to having conversations with others — whether small talk or more formal encounters — one place to start is shifting your focus of attention. “Try to zoom in on your conversation partner, be genuinely curious about them, ask them more questions, and really listen to their answers. The more you’re zeroed in on the other person, and the less you’re focused on yourself, the better your conversation will be and the less your mind will turn to all the things you think you didn’t do well.” What kind of first impression do you think you usually make? Has your self-assessment ever been disproven? To join the conversation, click "comments" above. We would love to hear from you! Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  Kudos to leaders who practice vulnerability and make an effort to connect with their team. Here are 5 tips so that sharing does not become oversharing and make people uncomfortable.
It is best to remain “selectively vulnerable”… opening up while still respecting the emotional boundaries of your team. Writing in the Harvard Business Review, Liz Fosslien and Mollie West Duffy, co-authors of No Hard Feelings, offer advice on how to do that:
What methods do you use to reign in extreme emotions at work? To join the conversation, click on "comments" above -- we'd love to hear about your experiences! Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  Being seen and recognized for your work can usher in new opportunities and move your career to the next level. So how do you become more visible?
According to Melody Wilding, executive coach and author of Trust Yourself, even introverts can find ways to play to their strengths and boost visibility.
What have you done to become more visible at your job, and what were the results? To join the conversation, click on "comments" above. We would love to hear about your experiences! Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  Small talk is how we open conversations with strangers, build rapport, and plant the seeds for deeper relationships — but how do you actually do it?
Writing in the Harvard Business Review, Melissa Hahn, a professor at American University’s School of International Service and Andy Molinsky, a Brandeis University professor and author of Global Dexterity, offer tips for upping your small talk game:
Do you have a go-to method of initiating small talk? To join the conversation, click "comments" above. We would love to get your feedback! Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. |
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