Published Research
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The Glasers have published more than 40 research articles. Here are our favorites.
Click the research article titles to view a description and download the pdf.
Click the research article titles to view a description and download the pdf.
BreakThrough Communication® in a Hybrid World: Amplifying Interactive, Experiential Learning
LinkedIn: Crafting Presentations That Persuade
LinkedIn: Strengthening Virtual Teams
LinkedIn: Deepen Connections at Home and at Work
Upstream Feedback: Unlocking the Power of Employee Engagement
Communication Quarterly: Rhetorical Criticism of Interpersonal Discourse: An Exploratory Study
Communication Education: Oral Communication Apprehension and Avoidance: The Current Status of Treatment Research
Communication Research: Conversational Skills Instruction for Communication Apprehension and Avoidance: Evaluation of a Treatment Program
Journal of Behavioral Assessment: The Relevance of Specific Conversational Behaviors to Ratings of Social Skill: An Experimental Analysis
Communication Education: Interpersonal Communication Instruction: A Behavioral Competency Approach
Oregon Business: Making Involvement Work
Journal of Behavioral Assessment: Multi-method Assessment of Socially Anxious and Socially Nonanxious Women
Management Communication Quarterly: Measuring and Interpreting Organizational Culture
Group and Organization Management: Moving Toward Participation and Involvement: Managing and Measuring Organizational Culture
Family Business: Watch Your Language
Management Communication Quarterly: Teamwork and Communication – A 3-Year Case Study of Change
Winner of International Association of Business Communication research award: Transforming Organizational Communication: Changing How People Resolve Conflict and Solve Problems
LinkedIn: Crafting Presentations That Persuade
LinkedIn: Strengthening Virtual Teams
LinkedIn: Deepen Connections at Home and at Work
Upstream Feedback: Unlocking the Power of Employee Engagement
Communication Quarterly: Rhetorical Criticism of Interpersonal Discourse: An Exploratory Study
Communication Education: Oral Communication Apprehension and Avoidance: The Current Status of Treatment Research
Communication Research: Conversational Skills Instruction for Communication Apprehension and Avoidance: Evaluation of a Treatment Program
Journal of Behavioral Assessment: The Relevance of Specific Conversational Behaviors to Ratings of Social Skill: An Experimental Analysis
Communication Education: Interpersonal Communication Instruction: A Behavioral Competency Approach
Oregon Business: Making Involvement Work
Journal of Behavioral Assessment: Multi-method Assessment of Socially Anxious and Socially Nonanxious Women
Management Communication Quarterly: Measuring and Interpreting Organizational Culture
Group and Organization Management: Moving Toward Participation and Involvement: Managing and Measuring Organizational Culture
Family Business: Watch Your Language
Management Communication Quarterly: Teamwork and Communication – A 3-Year Case Study of Change
Winner of International Association of Business Communication research award: Transforming Organizational Communication: Changing How People Resolve Conflict and Solve Problems
Organizational Culture Research
We are honored to have researches from around the globe select our OCS to measure culture.
"I wanted to extend my sincere thanks for granting permission to use your Organizational Culture Survey in my dissertation research. Your work was instrumental in helping me explore the impact that a sense of belonging has on the infant and early childhood mental health (IECMH) professionals' intent to stay in their role and its associations with the perception of organizational belonging, psychological safety, organizational culture, and job satisfaction/professional well-being.
Thank you again for your support and impactful research.
The Impact of Belonging on Tennessee's Infant and Early Childhood Mental Health Workforce and Their Intent to Stay
Many infant and early childhood mental health organizations are facing difficulties retaining professionals to provide high-quality services to infants, young children, and families in Tennessee. When professionals do not experience consistent and responsive connections and healthy interpersonal relationships, they are often prepared to seek alternative employment, which can disrupt the relationships and services they provide to families. The purpose of this study was to examine the impact that a sense of belonging has on an infant and early childhood mental health (IECMH) professional’s intent to stay in their role and its associations with the perception of organizational belonging, psychological safety, organizational culture, and job satisfaction/professional well-being. An online survey was completed by 128 IECMH professionals in Tennessee. Correlation analysis was used to explore relationships between the demographic and organizational variables and each scale. Multiple linear regression and ANOVA analyses were also conducted to further examine the relationship between these variables and a professional’s intent to stay. Primary hypotheses were supported by greater experiences of organizational belonging, psychological safety, organizational culture, and job satisfaction/professional well-being, which led to a professional’s intent to stay in their current role. The qualitative analysis supported the primary hypotheses and provided a deeper insight into factors that foster a sense of belonging in the workplace. This data also gleaned insight into relationships between a professional’s work environment, leadership behaviors, generational differences, and compensation and their intent to stay. Examining these findings could aid in designing organizational strategies to reduce workforce turnover in the IECMH field, which could enhance relationships and outcomes for infants, young children, and families in Tennessee.
- Keena Friday, School of Social Work | The University of Memphis, USA
“In my dissertation research , I utilize the Organizational Culture Survey (OCS) developed by Glaser, Zamanou, and Hacker (1987) to assess organizational culture among registered nurses. The OCS is the preferred tool due to its established nature, comprehensive assessment, robust psychometrics, relevance to the research purpose, and its capacity to facilitate a deeper understanding of organizational culture within the context of my study."
- Supalak Choeychom, Thailand
"I am writing to provide you with an update on the progress of my Ph.D. research project, which focuses on the "Effect of Organizational Culture on Employee Turnover Intention in Selected Firms in Bangladesh: An Assessment of the Role of Psychological Empowerment and Organizational Citizenship Behaviour." Your support in granting me permission to use your "Organizational Culture Survey Scale" has played a pivotal role in advancing my study, and for that, I am immensely grateful."
- Akhund Ahammad Shamsul Alam, Bangladesh
The study is a mixed-method exploratory study aimed at understanding the context for integrating community health workers into palliative care teams. The Organization Culture Study (OCS) is used along with an implementation climate scale to help describe the organizational contexts for implementation and identify potential implementation strategies. The study population is current providers and advocates working in palliative care and data collection methods are an online Qualtrics survey and focus groups.
- Angela Kroeze Visser, USA
My dissertation topic is "Transformational leadership, organizational culture and organizational citizenship behaviour among the employees" which is a quantitative study on 150 samples.
- Simi Saphira, India
My dissertation topic is " The role of transformational leadership style in organizational culture: case study of private or public sector in ICT (or banking sector)". I found your OCS to use for my research including survey and interviews. I will use surveys in transformational leadership style and organizational culture.
- Daniel Del, Germany
I am graduate student attending İstanbul Sabahattin Zaim Üniversity educational institution in Turkey. My supervisor is Assistant Prof. Dr. Yusuf ALPAYDIN. We are studying examining organizational culture in religious vocational middle school located in religious vocational high school and separate middle school. I would like to use your organizational culture survey giving your reference in my thesis.
- Ibrahim Erdem, Turkey
Today, I would like to let you know that I recently published a paper using your OCS scale in a survey conducted at Japanese national
research institutions. As is shown in our paper, I believe your OCS scale also successfully captured organizational culture for scientific project teams in Japanese research institutions!
- Dr. Naoko Kato-Nitta, Japan
I am a doctoral candidate at Chung-Ang University, Department of Nursing in Seoul, Korea and conducting my dissertation research on the structural equation model of organizational health in clinical nurses based on the Culture-Work-Health model. The purpose of this study is to exam the relationships among organizational culture, presenteeism, burnout, and quality of work life in clinical nurses.
- Mi Ki Kim, Korea
Thank you very much for allowing me to use your Organizational Culture Survey for my thesis. Research Title: The Relationship of Organizational Culture and Employee Engagement Among ay Administrators and Staff of School A.
- Mary Grace Sandajan, Manila Philippines
Thank you for allowing the use of the Organizational Culture Survey (Glaser et al., 1987). My dissertation applied social exchange theory to assess organizational culture as a mediating variable in the relationship between leadership and employee turnover intention. The survey identified employees’ perspectives of their organization’s overall culture and deemed appropriate for the study with a Cronbach Alpha of 0.969. The study’s findings suggested that leadership through organizational culture impacts employee turnover intention.
- Manuela Suslik PhD, USA
For my dissertation, I will be looking at the relationship between organizational factors (i.e. culture & leadership style) and workers’ perceived experiences of workplace microaggressions within human service organizations. I also will explore whether supervision is a moderating variable. I plan to operationalize organizational culture with the Organizational Culture Survey (OCS).
- Natalie Brooks Wilson Ph.D., LCSW-R, ECMH-E®, USA
The project seeks to determine the impact of an educational intervention about the requirements for intensive care unit nurses to engage in the professional advancement program at Long Beach Medical Center in Long Beach, California on their
- Heidi Salzgeber, USA
I'm a Grand Canyon University Doctoral Student who is seeking to conduct a correlational predictive study to determine if and to what extent teamwork/conflict, supervision, climate/morale, workflow, involvement and meetings predict retention amongst social workers.
- Era Dearmon, USA
I have been doing research on employee perception of Organizational Culture in their company, using your OCS (Organizational Culture Survey). This scale will adapted into Indonesian and will only be used for research purpose.
- Arinda Desideria, Indonesia
I'm doing research about implementation of Organizational Culture. I will use your Organizational Culture Survey (OCS) as a measuring instrument in my research and adapt it to Indonesian.
- Tiara Puspa Salsabila, Indonesia
I am doing research on dark personality traits, workplace outcomes and the role of organizational culture.
- Maria Jameel, Pakistan
My research seeks to determine what factors increase a professional's sense of organizational belonging and whether these factors will increase the professional's job satisfaction and intention to remain in their current role. I seek to use the Organizational Culture Survey (OCS) as part of a mixed-methods, exploratory survey to measure participants' experience of their organization's culture and whether that correlates to their sense of organizational belonging and intent to stay in their current role.
- Keena Denise Gilbert, USA
I intend to utilize an Organizational Culture Survey (OCS) to assess the organizational culture of Korean workers in the UAE. This will help me examine the impact of organizational culture on depression and underscore the importance of positive organizational culture.
- Hye Mi Lee, Korea
I am a doctoral candidate from Louisiana State University Shreveport, writing about my dissertation tentatively titled To Lead and Serve: The Mediating Effects of Organizational Culture on The Relationship Between Servant Leadership and Staff Self-Efficacy and Intent to Stay in Nonprofit Organizations under the direction of my dissertation committee.
- Ken Peters and Keith E. Gunuskey, USA
Thank you again for your support and impactful research.
The Impact of Belonging on Tennessee's Infant and Early Childhood Mental Health Workforce and Their Intent to Stay
Many infant and early childhood mental health organizations are facing difficulties retaining professionals to provide high-quality services to infants, young children, and families in Tennessee. When professionals do not experience consistent and responsive connections and healthy interpersonal relationships, they are often prepared to seek alternative employment, which can disrupt the relationships and services they provide to families. The purpose of this study was to examine the impact that a sense of belonging has on an infant and early childhood mental health (IECMH) professional’s intent to stay in their role and its associations with the perception of organizational belonging, psychological safety, organizational culture, and job satisfaction/professional well-being. An online survey was completed by 128 IECMH professionals in Tennessee. Correlation analysis was used to explore relationships between the demographic and organizational variables and each scale. Multiple linear regression and ANOVA analyses were also conducted to further examine the relationship between these variables and a professional’s intent to stay. Primary hypotheses were supported by greater experiences of organizational belonging, psychological safety, organizational culture, and job satisfaction/professional well-being, which led to a professional’s intent to stay in their current role. The qualitative analysis supported the primary hypotheses and provided a deeper insight into factors that foster a sense of belonging in the workplace. This data also gleaned insight into relationships between a professional’s work environment, leadership behaviors, generational differences, and compensation and their intent to stay. Examining these findings could aid in designing organizational strategies to reduce workforce turnover in the IECMH field, which could enhance relationships and outcomes for infants, young children, and families in Tennessee.
- Keena Friday, School of Social Work | The University of Memphis, USA
“In my dissertation research , I utilize the Organizational Culture Survey (OCS) developed by Glaser, Zamanou, and Hacker (1987) to assess organizational culture among registered nurses. The OCS is the preferred tool due to its established nature, comprehensive assessment, robust psychometrics, relevance to the research purpose, and its capacity to facilitate a deeper understanding of organizational culture within the context of my study."
- Supalak Choeychom, Thailand
"I am writing to provide you with an update on the progress of my Ph.D. research project, which focuses on the "Effect of Organizational Culture on Employee Turnover Intention in Selected Firms in Bangladesh: An Assessment of the Role of Psychological Empowerment and Organizational Citizenship Behaviour." Your support in granting me permission to use your "Organizational Culture Survey Scale" has played a pivotal role in advancing my study, and for that, I am immensely grateful."
- Akhund Ahammad Shamsul Alam, Bangladesh
The study is a mixed-method exploratory study aimed at understanding the context for integrating community health workers into palliative care teams. The Organization Culture Study (OCS) is used along with an implementation climate scale to help describe the organizational contexts for implementation and identify potential implementation strategies. The study population is current providers and advocates working in palliative care and data collection methods are an online Qualtrics survey and focus groups.
- Angela Kroeze Visser, USA
My dissertation topic is "Transformational leadership, organizational culture and organizational citizenship behaviour among the employees" which is a quantitative study on 150 samples.
- Simi Saphira, India
My dissertation topic is " The role of transformational leadership style in organizational culture: case study of private or public sector in ICT (or banking sector)". I found your OCS to use for my research including survey and interviews. I will use surveys in transformational leadership style and organizational culture.
- Daniel Del, Germany
I am graduate student attending İstanbul Sabahattin Zaim Üniversity educational institution in Turkey. My supervisor is Assistant Prof. Dr. Yusuf ALPAYDIN. We are studying examining organizational culture in religious vocational middle school located in religious vocational high school and separate middle school. I would like to use your organizational culture survey giving your reference in my thesis.
- Ibrahim Erdem, Turkey
Today, I would like to let you know that I recently published a paper using your OCS scale in a survey conducted at Japanese national
research institutions. As is shown in our paper, I believe your OCS scale also successfully captured organizational culture for scientific project teams in Japanese research institutions!
- Dr. Naoko Kato-Nitta, Japan
I am a doctoral candidate at Chung-Ang University, Department of Nursing in Seoul, Korea and conducting my dissertation research on the structural equation model of organizational health in clinical nurses based on the Culture-Work-Health model. The purpose of this study is to exam the relationships among organizational culture, presenteeism, burnout, and quality of work life in clinical nurses.
- Mi Ki Kim, Korea
Thank you very much for allowing me to use your Organizational Culture Survey for my thesis. Research Title: The Relationship of Organizational Culture and Employee Engagement Among ay Administrators and Staff of School A.
- Mary Grace Sandajan, Manila Philippines
Thank you for allowing the use of the Organizational Culture Survey (Glaser et al., 1987). My dissertation applied social exchange theory to assess organizational culture as a mediating variable in the relationship between leadership and employee turnover intention. The survey identified employees’ perspectives of their organization’s overall culture and deemed appropriate for the study with a Cronbach Alpha of 0.969. The study’s findings suggested that leadership through organizational culture impacts employee turnover intention.
- Manuela Suslik PhD, USA
For my dissertation, I will be looking at the relationship between organizational factors (i.e. culture & leadership style) and workers’ perceived experiences of workplace microaggressions within human service organizations. I also will explore whether supervision is a moderating variable. I plan to operationalize organizational culture with the Organizational Culture Survey (OCS).
- Natalie Brooks Wilson Ph.D., LCSW-R, ECMH-E®, USA
The project seeks to determine the impact of an educational intervention about the requirements for intensive care unit nurses to engage in the professional advancement program at Long Beach Medical Center in Long Beach, California on their
- perceived organizational culture,
- work engagement, and
- three- and six-month retention.
- Heidi Salzgeber, USA
I'm a Grand Canyon University Doctoral Student who is seeking to conduct a correlational predictive study to determine if and to what extent teamwork/conflict, supervision, climate/morale, workflow, involvement and meetings predict retention amongst social workers.
- Era Dearmon, USA
I have been doing research on employee perception of Organizational Culture in their company, using your OCS (Organizational Culture Survey). This scale will adapted into Indonesian and will only be used for research purpose.
- Arinda Desideria, Indonesia
I'm doing research about implementation of Organizational Culture. I will use your Organizational Culture Survey (OCS) as a measuring instrument in my research and adapt it to Indonesian.
- Tiara Puspa Salsabila, Indonesia
I am doing research on dark personality traits, workplace outcomes and the role of organizational culture.
- Maria Jameel, Pakistan
My research seeks to determine what factors increase a professional's sense of organizational belonging and whether these factors will increase the professional's job satisfaction and intention to remain in their current role. I seek to use the Organizational Culture Survey (OCS) as part of a mixed-methods, exploratory survey to measure participants' experience of their organization's culture and whether that correlates to their sense of organizational belonging and intent to stay in their current role.
- Keena Denise Gilbert, USA
I intend to utilize an Organizational Culture Survey (OCS) to assess the organizational culture of Korean workers in the UAE. This will help me examine the impact of organizational culture on depression and underscore the importance of positive organizational culture.
- Hye Mi Lee, Korea
I am a doctoral candidate from Louisiana State University Shreveport, writing about my dissertation tentatively titled To Lead and Serve: The Mediating Effects of Organizational Culture on The Relationship Between Servant Leadership and Staff Self-Efficacy and Intent to Stay in Nonprofit Organizations under the direction of my dissertation committee.
- Ken Peters and Keith E. Gunuskey, USA