The Glasers
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    • BreakThrough Conflict
    • Hardwiring Teamwork
    • Persuasion & Influence
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Course Highlights

Learn communication strategies that turn conflict into solved problems, strengthened relationships, and deepened trust.
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Team Pricing

BreakThrough Conflict™: Navigating Challenging Conversations

The first of the Glasers' 3-course BreakThrough Communication™ series reveals how to thrive on conflict. Even with the best of intentions, many of us communicate automatically, often making blunders that take a toll on our professional and personal lives. 

When we learn to manage conflict constructively, we are able to stimulate creative problem solving, increase innovation, and build relationships and trust.
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Unlock Skills for Communication Success

​The evidence-based skill models presented in this ground-breaking program offer flexible guidelines with progressive steps that are easily learned, applied, and adapted in order to develop and maintain strong, positive relationships and to actually create trust through conflict.

There are 5 modules in this program:
  • The Hidden Dimension
  • Responding to Criticism
  • Raising Delicate Issues
  • Perceptions and Reality
  • Gratitude and Recognition​​
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“The Glasers' focus on skills which are absolutely essential for a successful organizational environment and they do it in a fun, understandable, and motivating way.” —Bill Nevell, Human Resources Manager, Sony Disc Manufacturing

Walk away with tools to:

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Learning Options

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On-Demand
Filmed before a live audience, the Glasers combine their 40+ years of research with their joy of theatre to create an unforgettable video-learning experience. Our most popular format, complete the course when it's convenient for you.
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Live Virtual
Complete the videos on your own time and then apply your skills with a customized, live-virtual experience with the Glasers.
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In-Person Seminars
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A one-of-a-kind experience, the Glasers present their curriculum through a compelling in-person seminar customized to your organization.

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"There's nothing we enjoy more than meeting with new people, talking about their needs, and creating a solution unique to them.  It truly is one of the most exciting parts of our work!"
                                                                             - Susan and Peter Glaser, Ph.Ds
Communication Capsule Blog
Published Research
Press/Media Resources
Organizational Culture Survey
III Survey
Resources
CoreSkills
Glaser & Associates, Inc.
Executive Offices
1740 Craigmont Avenue, Eugene, OR 97405
541-343-7575 | 800-980-0321
info@theglasers.com
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© 2019 Glaser & Associates.  All Rights Reserved.
  • Courses
    • All Courses
    • BreakThrough Conflict
    • Hardwiring Teamwork
    • Persuasion & Influence
  • Ways to Learn
    • All Learning Options
    • Hybrid Learning System
    • Self-paced video
    • Live Virtual
    • In-Person Seminar
  • Trainer Training
  • Testimonials
    • Testimonials on Virtual Learning
    • Written Testimonials
  • About the Glasers
    • About the Glasers
    • Communication Capsule Blog
    • Published Research
    • Learning Products
  • Contact