Have you ever been frustrated by people who don’t seem open to changing their mind? Now think about it: Have you ever been such a person? If you can’t recall the last time you admitted you were wrong or altered your opinion, it might be useful to work on developing intellectual humility.
 
According to Shane Snow, award-winning journalist, celebrated entrepreneur, and author of Smartcuts: The Breakthrough Power of Lateral Thinking, “Gallup’s list of Most Admired People is populated with people who have changed, repented, evolved, and grown.” And those who are intellectually humble make the most effective leaders and teammates (https://bit.ly/2QFDgb4).
 
Like any skill, intellectual humility can be cultivated through practice:
 

• Respect the viewpoints of others: Listen without interrupting and watch out for the human tendency to discount opinions of people who do not look, act, think or behave like you. (Tweet it!) 
• Resist intellectual arrogance: Too much adherence to our own way of thinking makes us unlikely to learn and change.
• Separate ego from intellect: Don't make ideas about you. If you view ideas as neutral, you’re less likely to feel threatened by disagreements or dissonance.
• Know when to revise your viewpoint: Give yourself permission to explore, travel, read and research. Look for opportunities to reach a new conclusion.

 
What is the last topic you changed your mind about, and what caused the change? To join the conversation, click "comments" above.
 
If you would like to learn more about creating a habit around masterful communication, check out our online learning programs. 

Ron Ashkenas and Brook Manville, coauthors of the Harvard Business Review Leader’s Handbook, are often asked for the newest guidance for leaders. Clearly the “leadership industry” is booming, with hundreds of books written about the subject every year, new assessment tools based on neuroscience, computer aided algorithms for decision-making, virtual reality simulations, and online courses with university affiliations. 

But is there really an essentially new way to think about leadership? Writing in The Harvard Business Review, Ashkenas and Manville remind us that although there are a lot of new and interesting ideas, some of which may prove helpful, outstanding leadership has not really changed over the years. (Tweet it!) “It is still about mobilizing people in an organization around common goals to achieve impact, at scale.”

According to the authors, leaders with the greatest impact almost always deploy these six classic, fundamental practices:

1. uniting people around an exciting, aspirational vision;
2. building a strategy for achieving the vision;
3. attracting and developing the best possible talent;
4. relentlessly focusing on results in the context of the strategy;
5. creating ongoing innovation to help reinvent the vision and strategy; and
6. “leading yourself” by knowing and growing yourself so you can most effectively lead others and carry out these practices.

“Sometimes the starting point is different, or one of the six areas requires more heavy lifting than another,” say Ashkenas and Manville, “…but the same handful of practices are always present.”

What do you think about these leadership fundamentals? Do you think that one is most important? Are there any missing? To join the conversation, click "comments" above.
 
If you would like to learn more about creating a habit around masterful communication, check out our online learning programs. 

This New Year, consider making a resolution to practice 12 months of conscious, healthy communication. Most people navigate through important moments of communication on automatic pilot, reacting from emotion rather than intention (Tweet it!). But we can transform our relationships by getting off autopilot and being proactive with positive communication.

As communication researchers and partners in work and marriage for decades, we’ve experienced both the joy and challenge of personal and business communication and we’ve found some simple steps to resolving conflict and building trust in relationships:

• Listen when your impulse is to argue
• Edit accusations that might make someone feel put down, and instead describe your feelings.
• If you have a grievance, pinpoint details with specific examples.
• Acknowledge your role in any problem
• Reach explicit, collaborative solutions that specify what each person will do differently in the future.

Confronting issues is never an easy matter, but avoidance can be hazardous not just to our relationships, but also to our own health.

Here’s wishing you a happy, healthy, communicative 2019!

We want to hear. Do you have a New Year’s resolution that could lead to stronger communication? To join the conversation, click "comments" above.

If you would like to learn more about creating a habit around masterful communication, check out our online learning programs.