 Has your son or daughter become more monosyllabic as the teenage years set in, and far more interested in their phone than you? Good news: You can still break through with these 4 actions.
As Cara Natterson, a Los Angeles pediatrician and co-author of This Is So Awkward: Modern Puberty Explained told The New York Times, there are various ways to break through to teens:
When is the last time you had a good talk with your teenaged child, and how did you manage it? To join the conversation, click on "comments" below. We hope this blog can be helpful to you over the holidays! Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.
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 Many employees are not engaged at work, but their leaders are often unaware. So what should you do if you know your talents, expertise and interests are being under-utilized?
Writing in the Harvard Business Review, organizational psychologist Lewis Garrad and Tomas Chamorro-Premuzic, Chief Innovation Officer at Manpower Group, offer 3 ways to communicate your dissatisfaction to your boss:
Have you ever been disengaged enough at work to request help from your boss? What was the result? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  From casual interactions to formal presentations, there is one, simple, 3-step hack to help you get through to people when it matters most.
Writing in the Harvard Business Review, Matt Abrahams, who teaches organizational behavior at Stanford Graduate School of Business, offers a simple hack to achieve this... Structure your message to cover "What?", "So what?", and "Now what?"
This framework is applicable to a vast number of situations. As Abrahams says, it organizes your thoughts, serves as a guidepost to those you are trying to influence, and renders information easy to follow and act on. It is equally useful in presentations, answering questions, and providing feedback. This structure supports your message, so that it is heard, internalized, and acted upon. Does this structure look like something you can use? We’d love to hear your results! To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  If your out-of-office email reply suggests that you will get back to everyone…as soon as you return…it may be time to make a big change.
The number of emails sent daily has increased 34 percent since 2017. When you are on PTO, you might welcome relief from all these messages. But does your Out of Office reply make promises you shouldn’t have to keep—like, “I will get back to you as soon as I return”? Making good on this pledge might require superhuman powers, not to mention being a waste of your valuable post vacation time. Writing in the Wall Street Journal, reporter Elizabeth Bernstein found some great examples of a more creative approach:
If these replies serve their purpose, your time off may actually be your time. And returning to work, won’t be an exhausting struggle. What does your Out of Office Reply say, and do you feel inclined to change it? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  Workplace bullying is real…and painful, too often leading to stress, burnout, and worse. Here are 5 actions to stop it.
Research from the Workplace Bullying Institute indicates that 30 percent of employees experience workplace bullying at some point, and of those targeted, 67% are at risk of losing their job. Bullying goes beyond incivility, writes Professor Jason Walker, a contributor to Forbes. “It is calculated and deliberately aimed at causing harm.” Its targets are often highly valued, competent employees who prefer to avoid conflict. So, what can you do if you are a target? Walker advises the following actions. 5 Actions To Stop Workplace Bullying:
Have you experienced workplace bullying and how did you cope? To join the conversation, click on "comments" on below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  At the heart of gossip is someone else’s pain. Here are 4 actions to take if that someone is you… Once a rumor takes hold in the workplace, it is hard to stop. Writing in Inc., Mary Wright, of California Employment Law Advice and Counsel, enumerates steps to take if you are the brunt of office gossip. 4 Actions To Take If You're The Subject of Gossip
Contrary to popular belief, most people feel guilty (some less than others) about spreading false or harmful stories about colleagues. Confrontation will usually get those people to stop talking – at least stop talking about you. Have you ever been the subject of hurtful gossip, and how did you deal with it? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  Young Americans are more unhappy these days, and a big reason is their lack of close friendships…
According to a Pew Research poll, only 32 percent of Americans ages 30 and younger say they have five or more close friends. According to psychologist Esther Perel, this factor is a prime cause behind the many emotional problems affecting today’s youth. Young people reported feelings of malaise and even hopelessness. They attributed these feelings to social media, climate change concerns, and social immobility. But loneliness cannot be discounted. “I think people are more lonely because they are less adept at being in relationships as that involves conflict, friction and differences,” Perel says. “An enormous amount of people are cutting off friends and family members like never before.” The benefits of friendship are numerous. We learn a great deal about ourselves through relating to and partnering with others. Moreover, friendships are investments. For older generations, exchanging favors over time contributed to the formation of a mutually beneficial, face-to-face social network. Today’s young people do not appear to be making these small investments. “Relationships demand obligation,” Perel says. “Communities demand obligation. Communities are not just there to serve our needs. Your community gives you belonging in return for your obligation to the wellbeing of others.” One key to maintaining friendships is having realistic expectations. Being a positive presence 100 percent of the time is not a realistic expectation to have of others or a prerequisite for you to engage with them. In fact, it can keep you from forming valuable connections. Would you say you have five or more close friends, and how does having friends affect your happiness and well being? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  What’s the best way to respond when a co-worker makes a suggestion you didn’t ask for and don’t want? Try these 4 specific replies.
Everybody has an opinion. But what if you don’t want to hear it? Maybe you are in the middle of a meeting or a presentation detailing a carefully crafted plan when a co-worker derails you. Maybe you want a specific piece of information from your boss, but they take the opportunity to turn a simple query into an impromptu coaching session. Writing in the Harvard Business Review, Melody Wilding, executive coach and author of Trust Yourself: Stop Overthinking and Channel Your Emotions for Success at Work, offers strategies for setting boundaries around unsolicited input with tact, respect, and a comfortable level of assertiveness.
When was the last time you received unsolicited advice at work and how did you respond? To join the conversation, click "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  Research suggests that asking questions that show you're listening is a great way to make conversations click. Since not all questions are equal, here are 3 tips.
Conversations help us forge and deepen connections. And they are essential to our well being. Sometimes, though, we avoid conversations because we fear they may become tedious, awkward, or even confrontational. Writing in the Journal of the American Psychological Association, Zara Abrams notes that one of the best ways to make conversations click is to ask questions. But be conscious of how you do this:
Do you have a go-to conversational style that works for you? And what do you do to show you're listening? To join the conversation, click "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  Do you find unplanned phone calls delightful surprises or bothersome intrusions? Is it fine to call someone spontaneously, or is it impolite to call without texting first? Phone call etiquette has never been more complicated, and it is dividing friends, families and co-workers!
According to The Wall Street Journal, the debate is raging. The more entrenched texting becomes, the more people find a phone call without warning, unacceptable. Yet others find the phone-call-phobic to be rigid and even ridiculous, claiming that phone calls are never “unannounced” — the ringing is the announcement, aided by caller ID. Although exceptions exist, attitudes toward phone calls tend to cluster generationally. Those who grew up with landlines tend to see no problems with spontaneous calls. But those who have been texting since high school, or earlier, feel differently. Preference for text messaging is highest among those 18 to 24, followed by those 25 to 34, according to a December survey from YouGov. Among 2,000 white-collar professionals surveyed by recruiting firm Robert Walters in March, a mere 16% of those who are Gen Z (born between 1997-2012) thought the phone was a productive form of professional communication. They use Zoom, Slack, email or text with ease, but they’re far less likely to make or answer a phone call. So, what should you do? If you have the urge to call, consider factors such as the relationship you have with the person and whether they have expressed a preference about how to communicate. And you might want to react differently to an unannounced phone call from a salesperson than a relative. Do you prefer to be texted before someone calls you, and do you do the same for others? To join the conversation, click "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  At work, comparisons are everywhere: Jealousy of a colleague’s successes, or work schedule, or relationships with leadership. But what if your boss is jealous of you?
Writing in The Harvard Business Review, Ruchi Sinha, PhD, Associate Professor of Organizational Behavior at the University of South Australia, says, “You may need to manage their emotions to manage your career.” Here are 4 ways to manage your boss's emotions:
Have you experienced a jealous manager, and how did you handle them? To join the conversation, click on "comments" below. We would really like to hear about your experiences! Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  Have you ever said "yes" because you were afraid of being seen as uncooperative, of hurting people’s feelings, of getting others into trouble with their bosses, of missing opportunities?
Saying "yes" when you mean "no" robs you of an irreplaceable resource: your time. Refusing someone’s request is easier than you think. And, it gives you the space to agree when something is important to you. Writer Leslie Jamison used to be afraid to say no. Ultimately, she kept a notebook of all the things to which she automatically said “uh-uh”…and she learned 4 important lessons:
When was the last time you said “no”, and were you glad you did? To join the conversation, click "comments" on below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  Kudos to leaders who practice vulnerability and make an effort to connect with their team. Here are 5 tips so that sharing does not become oversharing and make people uncomfortable.
It is best to remain “selectively vulnerable”… opening up while still respecting the emotional boundaries of your team. Writing in the Harvard Business Review, Liz Fosslien and Mollie West Duffy, co-authors of No Hard Feelings, offer advice on how to do that:
What methods do you use to reign in extreme emotions at work? To join the conversation, click on "comments" above -- we'd love to hear about your experiences! Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  Being seen and recognized for your work can usher in new opportunities and move your career to the next level. So how do you become more visible?
According to Melody Wilding, executive coach and author of Trust Yourself, even introverts can find ways to play to their strengths and boost visibility.
What have you done to become more visible at your job, and what were the results? To join the conversation, click on "comments" above. We would love to hear about your experiences! Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  Small talk is how we open conversations with strangers, build rapport, and plant the seeds for deeper relationships — but how do you actually do it?
Writing in the Harvard Business Review, Melissa Hahn, a professor at American University’s School of International Service and Andy Molinsky, a Brandeis University professor and author of Global Dexterity, offer tips for upping your small talk game:
Do you have a go-to method of initiating small talk? To join the conversation, click "comments" above. We would love to get your feedback! Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. |
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