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Gratitude has consistently been shown to lower stress, reduce pain, boost immunity, and improve blood pressure and heart function. Here’s how to spread gratitude not just on Thanksgiving…but always.
We released a micro learning video series on how to express gratitude so it sticks, and these tools are easy to learn. Neuroscientist Glen Fox has spent his entire adult life studying gratitude. “Grateful people tend to recover faster from trauma and injury, have better and closer personal relationships and may even just have improved health overall.” Fox did an experiment using brain-imaging scans to map which circuits in the brain become active when we feel grateful. “We saw that the participants’ ratings of gratitude correlated with activity in a set of brain regions associated with interpersonal bonding and with relief from stress,” he said. To up your conscious gratitude, Fox suggests keeping a gratitude journal. On a regular basis, write down what you are grateful for, even if those things seem mundane. The positive effect is cumulative so it’s a good idea to make this a habit. You can also write letters of gratitude to those who have helped you along your way. Says Fox, “I think that gratitude can be much more like a muscle, like a trained response or a skill that we can develop over time.” When was the last time you actively expressed gratitude, and how did you feel? To join the conversation, click on "comments" below -- we would love to hear from you! Find out how to create lifetime communication mastery online, with our virtual programs, awarded International Gold for Best Hybrid Learning of 2022.
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Have you ever noticed that some connections just click — no effort, no awkwardness, just instant ease? Here's how to make that happen more often... When we meet someone and feel an instant connection, we often attribute it to our similarities. But according to behavioral scientists, Dr. Maya Rossignac- Milon and Dr. Erica Boothby, research shows that many of the strongest bonds come less from existing similarity and more from riffing playfully. In these moments, people create a little world that belongs just to them, a process we call “building a shared reality.” Collaborative riffs are surprisingly central to our mental well-being, say the authors. They’re the glue that binds us, adds pizazz to our lives and gives us a sense of feeling understood. Sadly, our culture’s conversational rituals revolve not around playful co-creation but around exchanging formalities. For example, the small talk classic: “How was your weekend?” mandates you reply succinctly and volley the question back. The conversation proceeds predictably, and although both parties walk away with some trivial information, they remain worlds apart. Although we think having such conversations is playing it safe, they result in disconnection. Instead, if these people strayed from the script and riffed off each other, they might begin to feel that buzz of being in sync. “How was your weekend?” “Good, but I spent way too much time watching parakeets dancing on TikTok.” “Whoa, like … in rhythm?” “Yes! This one guy was the Fred Astaire of parakeets.” The authors’ research shows that this sort of riffing pays off. But don’t worry, riffing doesn’t require being naturally witty. It just means embracing spontaneity and, like any conversational skill, it takes practice. Can you recall an initial conversation that sparked a deep friendship? What effect did it have on you? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Do you walk into high-stakes conversations ready to win… or ready to learn? If your mind’s racing with rebuttals and rehearsed lines, pause. Before you speak, do a quick “Curiosity Check.” It takes five minutes — and it can change everything. Jeff Wetzler, author of Ask: Tap into the Hidden Wisdom of People Around You for Unexpected Breakthroughs in Leadership and Life, calls this a mindset reset. Instead of gearing up for battle, you shift from defensive certainty to genuine curiosity. That shift opens the door to insight, connection, and breakthrough. Here’s how to do it:
Do you have a critical conversation coming up? How are you getting ready? Are you defensively certain or curious? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses, awarded International Gold for Best Hybrid Learning of 2022. Curious why some leaders inspire loyalty while others struggle to connect? Discover the subtle power that turns teams into communities — and why your next conversation could change everything! In January 2025, Gallup found employee engagement hit its lowest point in a decade. One data point says only 39% of employees strongly agreed that someone at work cares for them as a person. And findings from the human capital management firm Workhuman show 30% feel “invisible.” Feeling unnoticed is antithetical to engagement and satisfaction at work. Writing in the Harvard Business Review, Zach Mercurio, author of The Power of Mattering, offers advice for leaders who need to be better noticers:
Do you feel noticed at work, and do you make an effort to make those around you feel acknowledged? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. A great story is not just heard; it’s felt. Stories can persuade, convince, and convert. Here are 4 ways to move people to action through storytelling… Stories do more than entertain — they persuade. And many successful leaders and entrepreneurs use stories to turn words into impact. For some guidance when it comes to spinning a tale, Will Storrs, journalist and author of A Story is a Deal, shares four storytelling techniques to drive results.
When is the last time you were motivated to action by a story? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. The road to less arguing and better problem solving starts with asking one simple question… Have you ever tried to change the mind of someone you disagree with? Good luck! And yet, psychologists say that remembering one simple question is the first step on the road to less hostility and more productive dialogue. Finding common ground may seem unlikely, especially in times like these. But it all begins with listening. Then, for the sake of initially engaging your partner, forget about facts. Regardless of their veracity, reciting a list of studies and statistics will likely just raise defensiveness. Beating people over the head with evidence that proves they’re wrong, only makes them more likely to insist they’re right. “People generally put their affiliation with their group and their sense of themselves as a competent and good person ahead of rationality,” writes Jessica Stillman in INC. Yelling doesn’t work either. Stridency might make you feel relief in the moment, but it almost always backfires and hardens other peoples’ beliefs. So, what’s left? Asking the “magic question.” According to science writer David Robson, author of the 2024 book, The Laws of Connection, you need to convince people of your good intentions for the conversation. Ask them: Can you tell me more about how you came to think that?” Is this enough to have someone do a 180-degree opinion turn? No. But, it is a start. You cannot change anyone’s mind if you don’t convince them you are open to understanding them. Have you ever tried to change someone’s mind about a deeply held belief? How did that turn out? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Coaching goes beyond feedback — it builds confident, creative problem-solvers who take initiative and tackle challenges head-on. Choose among these 4 approaches to unlock potential and drive innovation… Effective coaching is all about balance — knowing when to guide and when to step back. In the Harvard Business Review, Ruchira Chaudhary of TrueNorth Consulting, outlines four key coaching styles within a "push" and "pull" framework. Your choice depends on your expertise, the task at hand, and the experience level of the person you're coaching.
Which coaching style do you employ most? How might you expand your approach to coaching? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Have you ever used the silent treatment? This “noisy” silence can destroy relationships — and there is a better way… The silent treatment is intentionally refusing to communicate with someone. Writing in the New York Times, Jane Dunn canvassed experts as to its repercussions. Kipling Williams, emeritus professor of psychological sciences at Purdue University has studied the effects of the silent treatment for over 30 years. He and others refer to its use as “noisy silence” because the point is to demonstrate to the other person that they are actively being ignored. It might even include tactics like leaving the room when they enter — perhaps adding a door slam! Using the silent treatment can feel powerful in the moment, because it makes the other person uncomfortable. But, despite its common use, it can have long-term consequences in a relationship. Dr. Gail Saltz, clinical associate professor of psychiatry at the New York-Presbyterian Hospital, says, “The silent treatment is a punishment, whether you are acknowledging that to yourself or not.” That can destroy trust and fail to solve the actual problem. So what works better?
Have you ever given or received the silent treatment, and how did the episode resolve? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Framing things positively has enormous advantages… and there is one negative word you should consider banishing for good… If you ask someone at Disney what time the park closes, they don’t exactly tell you. What they say is that “the park is open until 10 PM.” This is an example of what Debra Jasper, CEO of Mindset Digital, refers to as “positive priming.” And she thinks it should be applied to virtually every interaction. “Start with what you can do, not what you can’t,” she advises. If a client asks if you can meet at 2 PM Tuesday, they do not care or want to hear that you are busy. Instead counter with when you can meet: “I can make Wednesday morning work.” Or, instead of saying, “I can’t get that to you until Friday,” try, “I can get that to you on Friday.” Above all, Jasper says, there is a word you might want to banish from your vocabulary. That word is unfortunately. If you look up synonyms for “unfortunate” you get words like “grievous”, “dreadful”, and “disagreeable.” Is this really the tone you want to set? The next time you are tempted to begin a communication with “Unfortunately, I can’t…”, pause and rethink. How can you frame this communication positively? Hint: Start with the words, “I can.” How often do you find yourself using the word “unfortunately” and what could be your substitute? To join the conversation, click on "comments" below. We'd love to hear from you! Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. It’s hard when someone you care about is upset, but asking them one simple question can help... We can feel helpless when someone we care about is emotionally overwhelmed, and the last thing we want to do is say the wrong thing. Writing in the New York Times, Janee Dunn recounts the advice she got from a special education teacher. When one of her students is upset, she asks them: "Do you want to be helped, heard, or hugged?" Writes Dunn:, “It struck me that this question could be just as effective for adults.” Everyone handles emotions in their own way. And each option — thoughtful advice, empathetic listening, or a hug — has the power to comfort and soothe. A hug can release oxytocin, a bonding hormone that tamps down stress. Likewise, being heard with high quality listening has been shown to reduce defensiveness. Also, some research suggests that couples who give each other supportive advice create higher relationship satisfaction. Different emotions lead to upset and each may necessitate a different response. For example, someone experiencing anxiety may appreciate reassurance, but someone who is frustrated may rather be heard. And don’t try to problem-solve unless that kind of intervention is requested. Someone who is upset may already be aware of solutions, but they may want to process their experience before moving on. What do you most often need when you are upset, and how do you communicate that? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Trapped in continual “doing mode?” You’re not alone. Here’s how to give yourself permission to pause… and think bigger. So many of us are focused on doing mode — achieving goals and checking items off to-do lists. But better relationships, bigger-picture strategies, and creative thinking all depend on pausing and entering into spacious mode. Writing in the Harvard Business Review, Megan Reitz of Oxford University’s Said Business School, and John Higgins, director of research at The Right Conversation, share their research-based tips for making it easier and safer to occasionally switch modes.
When was the last time you deliberately took a pause to create thinking time, and what were the results? To join the conversation, click on "comments" below. We'd really like to hear from you. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Setbacks are unavoidable. But these 5 steps can help you bounce back… We have all faced it: We miss out on a promotion or a job offer, face harsh criticism, or fail to reach an important goal. Rebuilding your confidence after a setback is possible, but resilience requires reflection, patience, and proactive steps. Writing in Forbes, senior contributor Benjamin Laker offers this advice:
What have you done to recover from a setback in your professional life? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Friendships are so important, they can literally impact life and death… Romance gets a lot of attention but, according to a growing body of research, friendships are critical to our health and well being. A review of 38 studies found that adult friendships, especially high-quality ones that provide social support and companionship, significantly predict wellness and can protect against mental health issues like anxiety and depression. Those benefits persist across the life span. Friendships protect to some degree by altering the way we respond to stress. Our blood pressure can lower when we talk to a supportive friend. When we have a friend by our side while completing a tough task, we have less heart rate reactivity than those working alone. Friendships can also change our perspective. In one study, people even judged a hill to be less steep when accompanied by a friend. Fortunately, research also suggests that friendships can be forged and maintained at any age. Even minimal social interactions can be powerful. So-called “weak ties” -- interactions we have with casual acquaintances -- can boost our health and sustain positivity. Isolation during the pandemic proved hard on nearly everyone, but it did focus scientific attention on how important human connection is across all ages and all spheres of life. Do you have friendships that nourish you, and do you actively make an effort to keep them going? Let us know if you’ve found a way to start new friendships as an adult. To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Valentine’s Day is approaching. To keep love alive, practice these 5 communication romance hacks… Wall Street Journal relationship columnist Elizabeth Bernstein says her favorite part of the job is hearing people’s time tested tips. With Valentine’s Day approaching, we want to share some of her favorite advice with you:
What is your best advice for keeping your relationship strong through positive communication? To join the conversation, click on "comments" below. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. Has your son or daughter become more monosyllabic as the teenage years set in, and far more interested in their phone than you? Good news: You can still break through with these 4 actions. As Cara Natterson, a Los Angeles pediatrician and co-author of This Is So Awkward: Modern Puberty Explained told The New York Times, there are various ways to break through to teens:
When is the last time you had a good talk with your teenaged child, and how did you manage it? To join the conversation, click on "comments" below. We hope this blog can be helpful to you over the holidays! Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. |
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