 Let's face it: The last year has been disruptive for many, and universal stressors may have taken tolls on your relationships. We cannot always change circumstances, but we can change our responses. Instead of navigating through important moments of communication on automatic pilot, reacting from emotion rather than intention, we can transform our relationships by being proactive with positive communication. As we approach 2023, consider making a resolution to practice 12 months of healthy communication.
As communication researchers and partners in work and marriage for decades, we’ve experienced both the joy and challenge of personal and business communication and have found some simple steps to resolve conflict and build trust in relationships:
Here’s wishing you a happy, healthy, communicative 2023! Do you have a New Year’s resolution that involves communication? To join the conversation, click "comments" located just below the photo for this article. We'd love to hear your feedback!
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 Some people use the phrase “I’m sorry” reflexively, even if they didn't really do anything wrong. In the workplace, this might make people think less of you, in addition to weakening the power of future heartfelt apologies. The habit itself may spring from insecurity, says Patrice Williams Lindo, CEO of the consulting firm Career Nomad.
According to Lindo there are many viable and effective options to over-apologizing at work, for example:
When was the last time you apologized at work, and how did you do it? Any insights you can share? To join the conversation, click "comments" above. Create lifetime communication mastery online, with our virtual programs, awarded International Gold for Best Hybrid Learning of 2022.  Sixty-two percent of Americans say they feel unsafe expressing their political opinions. When the right and the left are so polarized, it is tough to have a conversation that doesn't get overheated. But, according to Monica Guzman, who works in Communication at the nonprofit Braver Angels, and who authored the new book "I Never Thought of It That Way", says divergent viewpoints don't need to obliterate relationships.
Guzmán notes that we have sorted ourselves into silos where we rarely have to confront those with different ideologies, making it easier to dehumanize them. But, she contends, we can have manageable conversations across our self-assigned blocs if we replace certainty with curiosity. Guzman proposes that we can all have INTUIT moments (“I Never Thought of It That Way”) if we:
This may sound simple, but simple is not the same as easy, writes Lisa Selin Davis, discussing Guzman’s book in The New York Times. But with consistent effort and an open-minded attitude, we may be able to reclaim some lost relationships. Have you had a recent conversation with someone on the other end of the political spectrum, and how did it go? Any insights you can share? To join the conversation, click "comments" above. Create lifetime communication mastery online, with our virtual programs, awarded International Gold for Best Hybrid Learning of 2022.  Research shows that workers who quit are leaving managers, rather than companies. Managers can increase retention, and productivity, if they learn to lead people while managing the work. But along the way, writes INC. contributing editor Marcel Schwantes, all managers “must confront a few hard truths about how to effectively inspire and get the best out of their people.”
Among these truths:
Can you tell us about a leadership lesson you learned “the hard way?” To join the conversation, click "comments" above. Create lifetime communication mastery online, with our virtual programs, awarded International Gold for Best Hybrid Learning of 2022. |
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