 Confronting issues is never easy, but avoidance can be hazardous, not just to our relationships, but also to our own health.
Most people navigate through important moments of communication on auto-pilot, reacting from emotion more than intention. As communication researchers and partners in work & marriage for decades, we’ve experienced both the joy and challenge of personal and business communication. We’ve found these following 5 steps can resolve conflict and build trust: 5 Steps To Resolve Conflict and Build Trust
Do you have a New Year’s resolution that could lead to stronger communication? We want to hear from you! So, to join the conversation, click on "comments" above. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.
0 Comments
 Swear words can shock, offend, and entertain; They can even help us withstand pain. Why are these (usually four-letter) utterances so powerful?
All languages have taboo topics usually clustering around themes like religion, defecation, and sex. And words that colloquially refer to those topics become swearwords. When we swear in a context in which we can assume those around us would prefer we didn’t, that choice is a sign of our disrespect. It’s somehow less offensive to replace a letter with an asterisk, despite the fact that everyone still knows what it means. But swearing, writes author Rebecca Roache, a senior lecturer in philosophy at Royal Holloway, University of London, “even without censorship or euphemism, can also be affectionately benign. To be understood this way, a listener needs to trust that the speaker is not verbally attacking but letting his or her guard down and signaling that the setting is informal and the relationship is friendly. Swearing in these contexts can even foster intimacy between recent acquaintances. Between people who already trust each other, it’s an excellent way to communicate affection. What about at work? In one study, researchers recorded conversations between employees of a soap factory and found that good-humored swearing was common between workers who knew each other well but absent between workers who were not part of the same friend group. At the office, a historically formal environment that has been trending toward informality, it’s possible to hear the occasional expletive in a meeting or read one in a group chat — more common in some industries than in others. “But before you partake, it’s worth remembering swearing’s tendency to vary in offensiveness over time and with context” says Roache. In what context, and with whom, might you let loose a swear? To join the conversation, click "comments" on above. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  Leaders spend much of their day asking questions, but are they asking them artfully and skillfully? Here are 4 tips to remember.
Lawyers, doctors, and journalists are trained to ask questions to uncover critical information. But this skill set is typically not part of a leader’s education. Writing in The Harvard Business Review, Alison Wood Brooks and Leslie K. Johns, outline what to remember when seeking information:
How artful and skillful is your question asking, and how do you react to the questions of others? To join the conversation, click on "comments" above. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022.  If your boss has unrealistic expectations, there are 3 things you can do rather than update your resume!
Writing in the Harvard Business Review, consultant and professor Liz Kislik, offers the following advice:
“When all is said and done,” writes Kislik, “for as long as you stay in the job, you’re still responsible for helping your team and your boss be successful. And as frustrating as it can be to work for an unrealistic leader, your goal should be to satisfy as much of the organization’s mission as possible while maintaining your sanity and self-respect.” Have you ever had an unrealistic boss, and how did you cope? To join the conversation, click on "comments" above. Learn more about creating a habit around masterful communication with our online learning courses awarded International Gold for Best Hybrid Learning of 2022. |
Archives
December 2024
Categories
All
|
RSS Feed
|
Glaser & Associates, Inc.
Executive Offices 1740 Craigmont Avenue, Eugene, OR 97405 541-343-7575 | 800-980-0321 [email protected] |
© 2019 Glaser & Associates. All Rights Reserved.