Feedback is information, and all of us--especially Millennials--are used to processing massive amounts of it daily. So why are employees kept in the dark about their own performance? Carroll says many reasons are emotional: Fear, avoidance, and fight-or-flight stress on the part of managers prevent them from delivering feedback--sometimes outsourcing the process completely and promoting “an anonymous feedback culture.”
One excuse managers give is that feedback will cause unhappiness and lead to turnover. But exactly the opposite is true. We believe the dissatisfaction caused by lack of feedback dissipates when managers are properly trained in the art of giving feedback, including our Raising Delicate Issues model.
We want to hear. Are you getting enough feedback from your manager? How would you improve the feedback process in your organization? Join the conversation and click "comments" on our Community of Practice Forum
Image Credit: Het Nieuwe Instituut https://www.flickr.com/photos/thenewinstitute/