The Glasers
  • Courses
    • All Courses
    • BreakThrough Conflict
    • Hardwiring Teamwork
    • Persuasion & Influence
  • Ways to Learn
    • All Learning Options
    • Hybrid Learning System
    • Self-paced video
    • Live Virtual
    • In-Person Seminar
  • Trainer Training
  • Testimonials
    • Testimonials on Virtual Learning
    • Written Testimonials
  • About the Glasers
    • About the Glasers
    • Communication Capsule Blog
    • Published Research
    • Learning Products
  • Contact

Are You Hearing Your Team’s Best ideas?

7/21/2020

0 Comments

 
Picture
If you’re a leader who encourages people to speak up and contribute ideas, you may assume no one will remain silent when they have an idea you haven’t thought of, or spot a problem you haven’t noticed. That assumption seems reasonable, but research suggests that people are motivated to speak up only if they believe their contribution will have an impact on the organization, and that they will not be punished for their comment. By contrast, people fail to signal a problem or idea to the boss when they think there will be negative repercussions for doing so—like getting shunned or fired.

Writing in the Harvard Business Review Michael Parke, an assistant professor of organizational behavior at London Business School, offers strategies for managing both the “voice” and “silence” aspects of employee contributions.

To solicit voice:
  • Explicitly encourage people to bring up ideas.
  • Consider those ideas.
  • Follow up and let people know what became of their ideas—not every idea will reach fruition but those who voiced them want to know attention was paid.
 
To manage silence:
  • Monitor how you and others react to new ideas and opinions, especially when they involve raising problems.
  • Protect people who offer ideas that fail.
  • Frame and reframe questions in different ways to evoke new responses…e.g. “What should we do?” instead of “What could we do?”
    ​
Have you ever assumed that people who don’t speak up are purposely holding back? Have you found ways to successfully bring in more voices? To join the conversation, click "comments" above.

0 Comments

Your comment will be posted after it is approved.


Leave a Reply.

    RSS Feed

    Archives

    March 2023
    February 2023
    January 2023
    December 2022
    November 2022
    October 2022
    September 2022
    August 2022
    July 2022
    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    December 2015
    November 2015
    October 2015
    September 2015
    August 2015
    July 2015
    June 2015
    May 2015
    April 2015
    March 2015
    February 2015
    January 2015
    December 2014
    November 2014
    October 2014
    September 2014
    August 2014
    July 2014
    June 2014
    May 2014
    April 2014
    March 2014
    February 2014
    January 2014
    December 2013
    November 2013
    October 2013

    Categories

    All
    BreakThrough Conflict
    Children & Young Adult
    Communication
    Community Of Practice
    Hardwiring Teamwork
    Leadership
    Persuasion And Influence

Communication Capsule Blog
Published Research
Press/Media Resources
Organizational Culture Survey
III Survey
Resources
CoreSkills
Glaser & Associates, Inc.
Executive Offices
1740 Craigmont Avenue, Eugene, OR 97405
541-343-7575 | 800-980-0321
info@theglasers.com
Privacy Policy | Terms & Conditions
© 2019 Glaser & Associates.  All Rights Reserved.
  • Courses
    • All Courses
    • BreakThrough Conflict
    • Hardwiring Teamwork
    • Persuasion & Influence
  • Ways to Learn
    • All Learning Options
    • Hybrid Learning System
    • Self-paced video
    • Live Virtual
    • In-Person Seminar
  • Trainer Training
  • Testimonials
    • Testimonials on Virtual Learning
    • Written Testimonials
  • About the Glasers
    • About the Glasers
    • Communication Capsule Blog
    • Published Research
    • Learning Products
  • Contact