How can being too positive as a leader reduce retention?
An upbeat and enthusiastic leader can be a great motivator… but only up to a point. Some corporate cultures unintentionally prohibit worry or concern, even when appropriate (lay-offs, cost cuts, or hiring freezes are examples). Writing in Forbes, Jack Kelly, CEO and founder of one of the world’s largest global search firms, contends that when the expectation of joy is foisted upon employees, it can lead to burn-out and self-doubt.
Says Kelly, “When dealing with problems at work or home, it may be mentally and physically draining to put on a happy face in front of your boss and pretend everything is fine. No one wants to be pressured to be someone they’re not. It’s disingenuous, and many people can’t keep up with the charade.”
Kelly advises that no one should be hesitant to advocate for themselves in such a situation:
Managers must create a balance of igniting a positive culture while also acknowledging the concerns of employees, by reaching out to those who report to them and having open and honest conversations. Without this balance, retention will become rare, with quitting more common.
Do you ever feel pressure to be positive at work no matter what? And what do you do about it? To join the conversation, click "comments" above.
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