Stress may be pervasive in the workplace, but some simple communication tactics can reduce it (Tweet it!). Writing in The Harvard Business Review, Duke University’s Fuqua School of Business professor Dorie Clark makes three key suggestions:
1. Don’t be Vague: Cryptic messages like ”We need to talk” cause recipients to anticipate the worst.
2. Triage Your Email: Research shows that professionals get an average of 122 emails a day. No, you cannot respond to them all instantly, but do respond to time sensitive ones lest you hold up your colleagues’ progress.
3. Stop hovering: Anyone can choke under pressure. Rather than “watching the kettle boil”, talk with your team to establish timelines and agreed-upon metrics of progress. Then step back and let them shine.
You can’t control your team’s behavior, but you can take charge of your own—and in doing so, you can help spread an atmosphere of calm competency.
What’s a recent step you actively took to lessen the stress level in your workplace? Did it make a difference? To join the conversation, click "comments" below.
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