Fearless organizations provide psychological safety, a culture where employees feel they can take interpersonal risks and express relevant ideas, questions, and concerns. (Click to Tweet!) In this kind of climate, co-workers trust and respect each other and feel empowered, perhaps even obligated, to be candid.
Yet, according to a 2017 Gallup poll, only three in 10 employees strongly agree with the statement that their opinions count at work. And Gallup calculated that by “moving the ratio to six in 10 employees, organizations could realize a 27% reduction in turnover, a 40% reduction in safety incidents, and a 12% increase in productivity.”
According to Amy C. Edmondson, Harvard Business School professor and author of The Fearless Organization, organizations can take several steps to increase psychological safety:
Do you feel it’s safe to express yourself in your organization? If so, how does leadership communicate this? If not, what should change? To join the conversation, click "comments" above.
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