An influential study on management and leadership was conducted by Amy Edmondson, who researched hospital charge nurses. Edmondson found that high performance teams and well-respected nurse leaders reported more errors because the team felt psychologically safe to do so. On the teams led by less respected leaders, nurses hid their error rates out of fear. David Burkus, associate professor of leadership and innovation at Oral Roberts University and author of Under New Management, offers these strategies for ensuring that team members experience psychological safety.
Do you believe the people on your team feel safe? What have you done to help to contribute to psychological safety on your team? To join the conversation, click "comments" above.