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Dealing with Workplace Manipulators

8/27/2019

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​Nearly everyone has run into manipulative co-workers. And sometimes those manipulators rise through the ranks quickly. They can give the appearance of productivity even if their tactics cause others to be stressed and less productive
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Liz Kislik, an organizational coach who teaches at NYU and Hofstra University, offers these strategies for dealing with manipulators, “even if you have less rank, power, or status”:
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  • Be willing to risk small public confrontations. When someone has the skill, the nerve and the wit to confront a manipulator who subverts normal standards of fair play, it can throw them off their game. Keep in mind that being assertive is not the same as being aggressive.   (Tweet it!)

  • Refuse to keep secrets or otherwise normalize underhanded behavior. Don't be taken in by the implied flattery of someone sharing confidences with you—especially if those confidences involve co-workers. “Ask for details and specifics to flush out their intent: ‘I’m not sure I understand what you mean. Why are you telling me this? What is it you’re asking me to do?’”

Have you encountered a manipulative person in your workplace, and how have you protected yourself around that person? To join the conversation, click "comments" above. If you would like to learn more about creating a habit around masterful communication, check out our online learning programs.  

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  • Courses
    • All Courses
    • BreakThrough Conflict
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    • Hybrid Learning System
    • Self-paced video
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    • Testimonials on Virtual Learning
    • Written Testimonials
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    • About the Glasers
    • Communication Capsule Blog
    • Published Research
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  • Contact