Decades of research have shown EQ (Emotional Intelligence) to be a critical differentiator for leaders. EQ affects how we manage our own behavior and how we interact with others. In a recent Inc. article, Dr. Travis Bradberry, author of Emotional Intelligence 2.0, recounted the chief characteristics of people with high EQs and we were struck, once again, by how many of them are related to communication.
Many aspects of EQ affect how we communicate with others. These include curiosity about other people, the ability to read others’ emotions, and a talent for neutralizing toxic people by not allowing their anger to fuel a tense situation.
Other equally important aspects of EQ, however, affect how we communicate with ourselves. Those with high EQs have what Bradberry calls “a robust emotional vocabulary”— they can identify and differentiate among many subtle states of emotion. They can joke about themselves, let go of mistakes and grudges, and “stop negative self-talk in its tracks.”
Whether your communication is internal or external, self-awareness and self-management are the keys to EQ, and to a high-impact life.
We want to hear: What communication practices do you think are measures of EQ? To join the conversation, click "comments" on our Community of Practice Forum.