As we navigate the Great Resignation, the need for empathic leaders has come center stage. People are unwilling to work for managers prone to autocracy, micromanaging, and narcissism — and they will resign in an effort to find a more welcoming culture.
It is crucial to recognize, however, that the drive for results and the practice of empathy are not mutually exclusive. Writing in Inc., Phillip Kane, CEO and Managing Partner of Grace Ocean business consultants, contends that effective leaders understand that results matter. But they also realize that results are heightened with kindness.
Such leaders recognize and reward the contributions of others, prize the mental and emotional well-being of those who work for them, and know better than to destroy trust over something like a missed objective.
Kane concludes, “If you've believed, like many have, that delivering results and caring for others is an either/or proposition, change your thinking, and then change those you entrust to lead your team. Choose caring, empathic leaders. They are, for good reason, all the rage right now.”
To what extent do leaders in your organization display empathy, and what is the effect? To join the conversation, click "comments" above (just below the photo). We’d really like to hear about your experience and get your feedback!
4/26/2022 10:21:59 am
Trust is key. Not just as it relates to productivity. When the leadership assumes the worst of long time employees and calls into question their integrity, the employee will look elsewhere for a more supportive workplace.
Susan and Peter Glaser
4/29/2022 12:35:15 pm
So true Nina. We believe that trust is a byproduct of communication, and we completely agree with you that when leadership assumes negative intent, employees will move on. That is becoming a dire situation for many companies. Thank you for sharing your insights with our community.
4/27/2022 12:22:52 pm
Susan and Peter Glaser
4/29/2022 12:34:44 pm
Thank you so much Greg for sharing your family’s experience with our community and for your generous words about the impact of our work. How incredible to hear that your family business is building a culture around communication, empathy and inclusion. Bravo!
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