New York Times columnist David Brooks thinks Americans desperately need to find ways to be “less beastly” to one another—especially when negotiating disagreements. He recently researched and compiled some advice to promote cordiality and, yes, even kindness. Among his tips that resonate with our body of work:
What strategies do you use when negotiating in a contentious situation? To join the conversation, click "comments" above.
If you would like to learn more about creating a habit around masterful communication, check out our online learning programs.