Four Phrases to Make You Likeable on Video

Video calls are not unlike meetings ‘in real life,’ in that a simple phrase might really turn someone off—or really light them up. If you’re looking for phrases likely to build instant rapport, try these—as recommended by career coach Michael Thompson:

• “Can you say that again? I want to write It down.” – Complimenting someone’s Zoom background is nice, but nothing can compare to letting them know you like the way they think. This phrase also lets the speaker know that the listener is open-minded and curious.”
• “Thanks for asking.” – Typically, when people get asked a question, they are quick to answer it. But if you can delay just a moment to allow gratitude to come out, you not only get to give an answer, but you also make the other person feel valued.
• “Sorry I interrupted you; I get excited. Please continue.” – Wi-Fi lag can lead to even more interruptions than usual. Saying this not only allows the other person to finish their thought, but also elicits a smile.
• “I’d love your input on something.” – A simple way to get people to open up is by sharing a struggle of your own and then asking them for their thoughts. Their suggestions may help you, and the other person sees you as someone who admits they don’t have life figured out.

Do you have a go-to phrase or two you use in video formats to foster better personal connections? To join the conversation, click "comments" above.

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