Ilan Zechory and Tom Lehman are not only self-described “best friends,” but also co-founders of Genius.com, a start-up that enables users to annotate song lyrics and other text available on the Internet. Like any two people in a close working relationship, they know conflict comes with the territory. They are also wise enough to know that conflict need not damage their relationship or their company.
After a recent blowup (the two entrepreneurs have opposite management styles and ways of approaching problems) they began seeing a therapist who counsels individuals, couples and some business partners. Once a week, they told The New York Times, they spend an hour articulating their differences and refining their ideas.
Their three big takeaways from the process: “Never let an opportunity pass to say something positive; walking away from a heated conversation doesn’t signal abandonment; and it is better to discuss a problem because it will surface anyway.”
We applaud these leaders, and we resoundingly agree with the lessons they have learned. The more that leaders take a productive approach to conflict, the more successful they and their organizations are bound to be.
We want to hear: Do you think people who work together should set aside time each week to creatively resolve conflict? Join the conversation by clicking "comments" on our Community of Practice Forum.
6/3/2015 03:12:56 am
So true, Merry: Need two people to resolve an issue and the complexity magnifies when the dynamic includes more people.
6/21/2018 10:04:45 pm
Conflict does not go away. Priceless idea
6/25/2018 05:26:01 pm
Agree Greg: Conflict doesn't just go away. However, It can be transformed into a solved problem, strengthened relationship and deepened trust. And that is worth the effort!
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