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Glaser Communication Capsule: The Power of Positive Recognition

11/5/2013

No one likes being taken for granted, at home or on the job. According to a recent Wall Street Journal article, overwhelming numbers of employees are feeling mistreated on the job by their own co-workers. Consider how far the power of gratitude can go toward reversing lingering resentments.

Recognize, praise, and reinforce people you appreciate. Tell them how what they did made a difference. Remember that unexpressed gratitude is the same as ingratitude.

Please let us know: Think about a recent time you shared your appreciation for someone you work with. How did he or she respond? How does giving appreciation at work change the workplace environment? Share your responses to this weekly discussion question here.

2 Comments

Merry Bauman link

11/5/2013 01:16:15 am

Praise and positive reinforcement are vital in any working environment and especially in team building. When all you ever hear is complaints and negatives, it is easy to lose your motivation and enthusiasm for a job.
Recently, one of my reps went out of her way to be sure and keep me updated about her team and what was going on - for a meeting I was having. I praised her highly and told her how much I really appreciated her report and her working so hard on things.
It takes so little time to stop and tell someone that you appreciate them or something they have done to help you. If everyone would do that more often, there would be far less depression and more enthusiasm - in every workplace.
Personally, I find it very difficult to maintain my best level of performance in my job when all I get is negative feedback and never any positive. It is hard to function well when you feel you are being criticized all the time, and yet never hear any praise for things that are being done and successes that are achieved. Nothing but negatives is very demoralizing to anyone. I believe everyone needs positive feedback to feel they are doing a good job, and that they should recieve it. As managers, it is extremely important that we take the time and make the effort to reward employees with postive feedback and appreciation. It is an investment in our success.

Terri Andreasen

11/20/2013 07:12:12 am

I am a recent retiree after 35 years in education. I know that my gratitude toward the work of others increased my integrity with my colleagues. I often get feedback from others that I make them feel valued because I encourage them for what they do.
I have trained many staff and thanking them goes along way in establishing relationships.

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