Increase Your Likeability on Zoom

Videoconferencing might not be your favorite way to relate to others. But, even post-pandemic, it looks like Zooming will be here to stay. So, we might as well do everything we can to make it enjoyable and valuable.

Writing in Inc., contributing editor Bill Murphy Jr. offered some suggestions for phrases that increase your likeability in a videoconference setting:

• “Why don't you take this one?” This phrase is designed to be a positive springboard for someone else. Use this phrase when you're asked something a colleague would want to answer—especially if your colleague is less likely, due to temperament or position, to speak up in front of others.
• “I did what you suggested. Thank you.” People love being listened to and getting credit for their ideas. These seven words offer validation and appreciation for someone else’s contribution.
• “Congratulations.” Seek out opportunities to say this. If you learn positive things about people--milestones, accomplishments--write them down and then remember to congratulate them, especially in front of other people.
• “I want to introduce you to…” Not everyone on a Zoom call may know each other, and that can be disconcerting. Tell people who you want to connect them with, get their agreement, and then do so.
• “Here’s what I think.” Be as brief as you can on video calls, but if you can offer an opinion, it implies that you're paying attention and have something worthwhile to add.

Use these phrases often and they will become a habit. Until then, as a memory aid, Murphy suggests writing them on Post-It notes and pasting those around the perimeter of your computer screen.
 
Do you have any favorite phrases you use to facilitate Zoom calls? To join the conversation, click "comments" above.

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