Keys to Motivating Employees

Motivating employees is not about carrots and sticks, but about creating a culture that inspires people not only to do great work, but to feel great about the work they do. Writing in the Harvard Business Review, Lisa Lai, moderator of global leadership development programs for Harvard Business School Publishing, says: “The better employees feel about their work, the more motivated they remain over time. When we step away from the traditional carrot or stick to motivate employees, we can engage in a new and meaningful dialogue about the work instead.” Her recommended strategies include: 

• Provide context and relevance: It is essential for employees to understand how their work aligns with the goals and mission of the organization, and how it benefits others. By sharing the organization's purpose, goals, and outcomes, employers can help employees see the value of their contributions. Connecting to the larger purpose promotes engagement.
• Anticipate roadblocks: Requesting significant contributions from team members is likely to result in hurdles that may affect their motivation. It is crucial to acknowledge that challenges may impact their drive and to take action to prevent this. Stay vigilant and proactive.
• Recognize contributions and show appreciation:  Leaders often underestimate the positive impact of recognition on employee motivation. This includes celebrating milestones, exceptional results, going above and beyond to help colleagues, providing excellent customer service, and exemplifying company values. When employees feel valued and appreciated, their motivation is boosted.
• Check in to assess your own motivation:  Employees are very attuned to whether leaders have a genuine connection to the work or are “just phoning it in.”  If you’re not enthusiastic, it’s unlikely you’ll be a great motivator of others. What aspects of your role do you relish? What makes you proud to lead your team? How can you mold your own role to increase your drive? 

What motivates you and what do you do to motivate others? To join the conversation, click on  "comments" above.

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