If you say, “Let’s go around the room” in a meeting, you've failed, according to Seth Godin, author of the books Linchpin and Purple Cow. Says Godin, “You've abdicated responsibility and just multiplied the time wasted by the number of people in the room.” (http://bit.ly/bestmeetings) We agree that this approach to meetings can be counterproductive, because many of us stop listening. We become completely caught up in our own heads, rehearsing what we are going to say in order to sound impressive--or drifting away to something more entertaining. As we’ve long said, meeting facilitators should find ways to invite quieter people into the conversation, but a better way to do this is to give each person 45 seconds to offer a PRES (Point, Reason, Example, Summary) statement (check out our 7/29/2014 Capsule). Also encourage active listening and interaction. If you find yourself in a “go around the room” scenario, you can make the best of it by paying attention, asking open-ended questions, and paraphrasing. Resist the temptation to tune out or plan your “moment in the sun.” Deeply listening to what others are saying and staying plugged in allows you to be an emergent leader. We want to hear. What ideas do you have for getting group members connected and updated without the boredom and wasted time of long “go around the room” scenarios? Join the conversation and click "comments" on our Community of Practice Forum. Image Credit: Acumen https://www.flickr.com/photos/acumenfund/
11 Comments
11/11/2014 01:25:42 am
We use an easel with a pad and colorful markers - setting it up with the primary information to be shared, and/or discussed. Additional Information and questions are noted on the board, and group discussions are held for input and solutions. Keeping the focus on the main objective is easier when it is written in large, boldly colored, letters at the top of the pad. Visual, as well as verbal, seems to keep the attention of participants better than just verbal.
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Susan
11/11/2014 02:32:52 am
Thanks, Merry. Visual as well as verbal can really be helpful when bringing people together to create a collaborative solution.
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ann
11/11/2014 01:38:13 am
Thank you for developing and sharing PRES, open-ended questions, and paraphrasing. I am gradually bringing it to/teaching it in my own work, and notice people are very receptive. Important communication insights in our world today.
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Susan
11/11/2014 02:32:06 am
Thanks for this, Ann. So glad you are finding ways to teach and implement our collaborative methods in your work and classroom.
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Joanne
11/11/2014 03:04:10 am
As a quiet person in a team with several quite dominant people, I did enjoy the "go round the room" style of meeting, because I was guaranteed the opportunity to speak. After reading this though, I can see how it doesn't workt that well. I do sit there and think about what I am going to say! I can see that other people are not actively listening! Thank you for the great tips. I plan on showing this to my team leader.
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susan
11/11/2014 04:09:24 am
Yes, Joanne -- subtle difference but real: Look forward to hearing back about how your team leader might use this approach!
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I like to go around the room for comments or statements but have every other person paraphrase what the previous person said. If you have and odd number it woks out so everyone does each roll. If its an even number, the facilitator also jumps in. That way your mind makes you listen to the person speaking before you and each person hears the information twice. Only works will smaller board meetings unless you have hours to spare.
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susan
11/11/2014 04:13:56 am
Interesting version of active listening, Jordan. Wondering: Does it seem like people are listening hard to everyone -- or just to the person they are assigned to paraphrase? Your method definitely puts a premium on listening and understanding -- not just sharing opinions.
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Bobbi L Kamil
11/11/2014 06:49:26 am
As a leader I very often watch for the quiet ones who look like they have something on their minds and gently ask if they have something to add. I don't spend a lot of time waiting--so as to not embarrass, but as a leader careful watching as well as listening can often broaden the number of participants.
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susan
11/11/2014 08:14:20 am
Absolutely, Bobbi. Gatekeeping quieter group members into the discussion is so important. As you made clear: the request for input needs to be a respectful invitation as well.
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Bobbi L Kamil
11/11/2014 06:50:51 am
Just FYI I wrote a long comment and the site erased it before posting--a glitch in the software?
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