Praise that Works

Praise enhances performance, effort and engagement in the classroom and the workplace. But is your praise having the desired effect? Tom Finley, Assistant Editor of Edutopia, drawing on multiple studies of praise, says that encouraging words must be differentiated from “super-astonishing, spectacular hype”.


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If you want your praise to resonate:

• Be specific: Describe the observed behavior and make a positive remark. Avoid generic (“good job”) phrases (Tweet it!)
• Be proportional: Inflated compliments and hyperbole can actually lower self-esteem.
• Be customized: Everyone needs praise, but they don't all prefer the same kind. For example, some people appreciate public praise; others like more private communication.
• Don’t be directive: Avoid tying praise to demands, e.g. “Nice presentation—you should do all your presentations that way!”

Finally, dozens of studies support one simple truth, notes Finley. “Replacing reactive admonishments with strategic praise, day after day, is the most effective way for words to motivate…”
 
What is a memorable piece of praise you have received, and how did it motivate you? What is the most effective praise you have given? To join the conversation, click "comments" above.

If you would like to read more about creating a habit around masterful communication, check out our book: Be Quiet, Be Heard: The Paradox of Persuasion

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