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Praise that Works

12/26/2017

2 Comments

 
Picture

Praise enhances performance, effort and engagement in the classroom and the workplace. But is your praise having the desired effect? Tom Finley, Assistant Editor of Edutopia, drawing on multiple studies of praise, says that encouraging words must be differentiated from “super-astonishing, spectacular hype”.


​
If you want your praise to resonate:
  • Be specific: Describe the observed behavior and make a positive remark. Avoid generic (“good job”) phrases (Tweet it!)
  • Be proportional: Inflated compliments and hyperbole can actually lower self-esteem.
  • Be customized: Everyone needs praise, but they don't all prefer the same kind. For example, some people appreciate public praise; others like more private communication.
  • Don’t be directive: Avoid tying praise to demands, e.g. “Nice presentation—you should do all your presentations that way!”
Finally, dozens of studies support one simple truth, notes Finley. “Replacing reactive admonishments with strategic praise, day after day, is the most effective way for words to motivate…”
 
What is a memorable piece of praise you have received, and how did it motivate you? What is the most effective praise you have given? To join the conversation, click "comments" above.

If you would like to read more about creating a habit around masterful communication, check out our book: Be Quiet, Be Heard: The Paradox of Persuasion

2 Comments
Gregg Miller
8/5/2018 04:26:24 pm

30 years ago a vg salesman in his own right, said
“Gregg I used to think you were a great with conversations with him. Then I realized you were great at listening to me speak”

This guy was a small contractor in his way up in his career, later became my partner in our industry calling on contractors and finally accompany with 1000 employees.
Priceless

Reply
Peter
8/6/2018 09:45:48 am

Hi Greg,

I think you're spot on. The most generous, useful praise of all is authentic listening. As communication is engulfed by technological alternatives we are complimented by and drawn to people who really seem to really care about what we have to say. Especially when the medium is face to face.

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