Being called on unexpectedly during a meeting can be uncomfortable or even embarrassing. But it doesn’t have to be either. In fact, it can be an opportunity to excel. (Tweet it!)
Writing in The Harvard Business Review, Paul Axtell, author of the book Meetings Matter, says, ”Instead of hoping your boss or the person leading the meeting won’t put you on the spot, prepare yourself for this unexpected opportunity to shine.” His advice:
-- “I don’t have that information, but it’s important and I will get it to you.”
-- “I want to be sure that I understand your main concern. Is it…?”
-- “Did I answer your question, or would you like to follow up?”
Have you ever been put on the spot in a meeting? How did you handle it? To join the conversation, click "comments" above.
If you would like to read more about creating a habit around masterful communication, check out our book: Be Quiet, Be Heard: The Paradox of Persuasion
5/8/2018 01:42:52 pm
This is a little bit off the topic...We have a team member who will behave in certain way when they don't agree with something that is expressed during a meeting - the behavior will include eye rolling, sighing loudly, and muttering something under their breath.
5/8/2018 02:41:41 pm
Simon you have definitely highlighted one of the challenging group dynamics issues in meetings: non verbal disapproval! I really like your application of "I want to be sure that I understand your main concern..." Perhaps right before that comment something like: 'Joe, from your look, I take it that you don't agree." Then moving into the main concern question query.
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