Replace Fighting with Brainstorming
In these unusual times, we may be spending more time than ever with family, and encounters with friends and co-workers might require lots of arrangements and negotiations. We might find ourselves butting heads about new topics, like sharing home WiFi bandwidth, helping kids homeschool, and wearing masks. That’s why NPR interviewed Kwame Christian, director of the American Negotiation Institute, about how we can have tough conversations without letting them boil over into full-blown arguments.
Christian’s technique revolves around a simple, three-step process:
When was the last time you turned a confrontation into a collaboration? To join the conversation, click "comments" above.
10/28/2020 01:52:19 pm
I recommend you read, Never Split the Difference, negotiating as if your life depended on it, by Chris Voss.
10/29/2020 09:02:05 am
Thanks for sharing this read with our community Greg. Will check it out. The word ‘compromise’ has often disturbed us...seems like nobody gets what they want vs ‘collaboration’ where the results can be more robust than anyone imagined coming into the discussion.
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