Success is in the Details
Known as America's "winningest coach,” and dubbed Coach of the Century by ESPN, John Wooden brought the UCLA Bruins an unparalleled ten NCAA basketball championships. Most notable in his formula for success: It's not about going for the win—it's about the details: not only concerning basketball moves but also more “invisible” details, like how to put on socks and shoes! Wooden is positive that it is the details that bring achievement. In the process of getting the details right, the wins come.
We couldn’t agree more. The latest research on “grit,” which we have referred to in recent weeks, is showing that focusing on the “how” of what we do—and reinforcing in others the drive to work on process and perseverance—will yield lasting rewards. In the words of John Wooden, “It’s the little details that are vital. Little things make big things happen.”
We want to hear: Can you share an example of how getting the details right resulted in success? Share your responses to the weekly discussion question on our Community of Practice Forum.
7 years ago, one of our clients had an accident using our scissor lift we provided as a rental equipment company. Since that time, we have made huge strides to make a difference in the marketplace we serve. Our attention to detail is mentioned by many. Clients come to do business after being referred to by others. We conduct Safety Training often to add value to contractors. The mindset or our mental DNA evolved from an awareness of how lax the industry is as a whole and how we wish to set an example in everything we do. We had to pay for our sins of the past, learn from it, and go on. The processes we've added to instill excellence,as a result of that accident, has allowed us to chart a new course, never forgetting the past, but learning a new and better way.
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