Wishing You 12 Months of Positive Communication

 This New Year, consider making a resolution to practice  12 months of conscious, healthy communication. Most  people navigate through important moments of  communication on automatic pilot, reacting from  emotion rather than intention. But we can transform our  relationships by getting off autopilot and being proactive  with positive communication.

 As communication researchers and partners in work  and marriage for almost 45 years, we’ve experienced  both the joy and challenge of personal and business  communication and we’ve found some simple steps  to resolving conflict and building trust in  relationships:






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• Listen when your impulse is to argue (Tweet it!)
• Edit accusations that might make someone feel put down, and instead describe your feelings.
• If you have a grievance, pinpoint details with specific examples.
• Acknowledge your role in any problem (Tweet it!)
• Reach explicit, collaborative solutions that specify what each person will do differently in the future.

Confronting issues is never an easy matter, but avoidance can be hazardous not just to our relationships, but also to our own health.

Here’s wishing you a happy, healthy, communicative 2017!

We want to hear. Do you have a New Year’s resolution that could lead to stronger communication? To join the conversation, click "comments" below on our Community of Practice Forum.

If you would like to read more about creating a habit around masterful communication, check out our book: Be Quiet, Be Heard: The Paradox of Persuasion.

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